Deskripsi Pekerjaan

We are looking for a proactive and versatile IT Support Engineer to manage end-user environments, cloud infrastructure, and IT security compliance. This role combines strategic IT projects (±70%) and day-to-day support activities (±30%). 1. Project Initiatives & Strategy Lead IT initiatives such as digital transformation: Power BI, Power Automate, HR Systems Conduct regular risk assessments and mitigation strategies to management Coordinate with vendors and third-party providers for complex technical escalations 2. Systems & Cloud Administration Assist in managing cloud environments (Azure, AWS, or GCP) Perform physical and digital security audits and support incident response activities Maintain and monitor Microsoft Business Central / ERP system Generate customized reports for Finance, HR, and Operations teams 3. User & Endpoint Management Provide desktop support including troubleshooting and hardware/software maintenance Manage user lifecycle in Active Directory and Microsoft 365 (MFA, Entra ID, and password management) Ensure endpoint compliance using Intune and Group Policy