Deskripsi Pekerjaan

Provide technical support (onsite and remote) to users regarding hardware, software, and networks. Installation, configuration, and maintenance of IT devices (PCs, laptops, printers, scanners, etc.). Troubleshooting of operating systems (Windows/Linux/macOS) and supporting applications. Setting up and maintaining basic networks (LAN, WAN, WiFi). Supporting users in using email, internal applications, and company tools. Recording, monitoring, and following up on IT trouble tickets. Performing routine checks and maintenance of IT devices. Coordinating with internal teams and vendors regarding technical issues. Creating activity reports and IT support documentation. Willing to be assigned and travel throughout Indonesia as needed.