Menjaga kebersihan dan kerapian area kantor, termasuk ruang kerja, ruang rapat, dapur, kamar mandi, dan area umum lainnya Bekerja sama dengan staf lainnya untuk menjaga kebersihan lingkungan area kerja Bersedia melakukan tugas-tugas tambahan sesuai dengan kebutuhan kantor

Mengelola operasional IT Helpdesk dan memastikan seluruh sistem IT perusahaan berjalan optimal. Melakukan monitoring dan maintenance (Server perusahaan, Network & internet infrastructure, Firewall, access control, dan endpoint security, CCTV dan perangkat pendukung operasional) Menangani troubleshooting hardware, software, network, email, printer, dan user support. Mengawasi keamanan IT perusahaan (User access management, Password policy, Backup monitoring, Antivirus/endpoint protection, Data confidentiality, Cyber security awareness). Berkoordinasi dengan vendor IT dan memastikan SLA support berjalan baik. Mengelola inventory asset IT dan dokumentasi teknis. Mendukung implementasi compliance perusahaan (ISO, Data security, Audit internal, AEO/security compliance). Memberikan support terhadap sistem Accurate Online, Microsoft 365, cloud storage, VPN, dan operasional multi-location office/warehouse. Membuat laporan berkala terkait incident, improvement, dan preventive action IT.

Memantau dan menganalisis aktivitas keamanan sistem secara proaktif untuk mengidentifikasi dan menanggapi insiden keamanan Menjaga smooth operation quality dengan quality of service, threat handling management, DevOps management, preventive maintenance, excellent development operation & continues improvement.

Infrastructure & Application Security Secure on-premise and cloud-based infrastructure. Implement security best practices across Dwidaya’s systems and applications. Security Monitoring & Incident Response Continuously monitor for security breaches, vulnerabilities, and anomalies. Lead investigation and response efforts during security incidents or data breaches. Governance, Risk & Compliance (GRC) Ensure compliance with local (Kominfo), international regulations (e.g., GDPR), and industry standards (ISO 27001). Manage risk assessments and security audits. Identity and Access Management Oversee user access control, multi-factor authentication (MFA), and privileged access for internal and external systems. Manage Single-Sign-On (SSO) and IAM policies for all systems. Security Awareness & Training Conduct regular security awareness sessions and phishing simulations. Promote a security-first culture across departments. Security Tooling & Automation Deploy and manage tools such as EDR, SIEM, DLP, and vulnerability scanners. Automate patch management and threat detection where applicable. Collaboration & Reporting Work closely with IT infrastructure, IT application and compliance teams to enforce secure coding, deployment, and operational practices. Provide regular reports and dashboards to the CTO regarding security posture and KPIs.

This exciting full-time Jr. IT Support Officer role at PT Indonesia Defence Services' is based in North Jakarta, Jakarta. You will be responsible for providing first-line IT support and troubleshooting to the company's employees, ensuring that their technical issues are resolved in a timely and efficient manner. What you'll be doing Responding to and resolving IT-related inquiries and issues from employees through phone, email, and in-person support Installing, configuring, and troubleshooting hardware and software, including laptops, desktops, printers, and other peripherals Diagnosing and resolving network connectivity problems Maintaining detailed records of IT support activities and outcomes Providing training and guidance to users on the effective use of IT systems and applications Collaborating with the IT team to identify and implement process improvements

Mengidentifikasi dan mengembangkan peluang bisnis baru (New Corporate Account) Mengelola pipeline penjualan secara aktif (prospecting, pitching, closing) Menyusun forecast penjualan secara berkala Membangun dan menjaga hubungan jangka panjang dengan klien korporat Menjadi key contact untuk pelanggan strategis (Key Account) Memastikan kepuasan pelanggan dan repeat order Menangani negosiasi kontrak dan kerjasama Melakukan mapping market dan identifikasi “white spot” area/corporate Mengembangkan strategi penetrasi market B2B Berkolaborasi dengan tim internal (R&D, Marketing, Supply Chain) untuk kebutuhan klien Memberikan solusi produk sesuai kebutuhan customer (customized solution) Melakukan presentasi produk (syrup, powder, dll) Berkoordinasi dengan tim R&D untuk pengembangan produk khusus Membuat laporan aktivitas sales (weekly & monthly) Melakukan analisa performa penjualan

In this role, you will be responsible for developing sales opportunities, managing and maintaining relationships with outlets/customers, expanding distribution coverage, and ensuring sales targets are achieved within the assigned area. You will also conduct regular market visits, identify new business opportunities, negotiate with customers, and monitor outstanding payments to support smooth business operations.

Sebagai Sales Anda akan memainkan peran kunci dalam membangun dan memelihara hubungan dengan pelanggan, mengidentifikasi peluang penjualan, dan memastikan kepuasan pelanggan. Mengelola portofolio pelanggan yang ditetapkan dan membangun hubungan yang kuat dan saling menguntungkan. Mengidentifikasi kebutuhan pelanggan dan menawarkan solusi produk yang sesuai untuk memenuhi kebutuhan mereka. Mengembangkan dan menjalankan strategi penjualan yang efektif untuk meningkatkan pangsa pasar dan penjualan. Memantau dan menganalisis tren pasar, pesaing, dan preferensi pelanggan untuk memberikan masukan berharga bagi tim. Memastikan kepuasan pelanggan dengan memberikan pelayanan pelanggan yang unggul. Bekerja sama dengan tim fungsional lainnya untuk mengembangkan proposal, presentasi, dan materi pemasaran yang menarik.