Provide timely and effective IT support to users, addressing a wide range of technical issues Monitor and maintain the company's IT infrastructure, including networks, servers, and end-user devices Respond to and resolve incidents and service requests in a professional and customer-focused manner Perform software installations, upgrades, and configurations as needed Assist with the implementation and maintenance of IT security measures Collaborate with the IT team to identify and implement process improvements Provide training and guidance to users on the effective use of IT systems and applications

Rekonsiliasi penyelenggaraan layanan dengan provider. Koordinasi dengan penyedia layanan mengenai penyampaian tagihan biaya layanan peserta pemenuhan dokumentasi layanan sesuai tata waktu yang ditetapkan, untuk seluruh Kontrak terkait network dan telephony. Dukungan untuk administrasi teknis pengelolaan proyek yang meliputi namun tidak terbatas pada: - Rekapitulasi progress pelaksanaan proyek - Koordinasi pemenuhan dokumentasi aktivitas proyek. Administrasi teknis pengelolaan manajemen operasional yang meliputi: - Konsolidasi data pelaporan performansi layanan/sistem bulanan - Manajemen tindak lanjut tiket layanan melalui sistem ticketing - Manajemen perubahan (management of change) termasuk koordinasi kepatuhan RFC (request for change). - Koordinasi penyelenggaraan dan pemantauan Service Quality Management Meeting yang diselenggarakan berkala sesuai penjadwalan yang ditentukan terhadap seluruh penyedia jasa.

· Provide technical support for hardware, software, and network-related issues. · Install, configure, and maintain computers, operating systems, and applications. · Troubleshoot problems related to desktops, laptops, printers, and other IT equipment. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Perform routine maintenance such as system updates, patches, antivirus checks, and data backups. · Assist users in resolving technical issues via onsite or remote support. · Set up and manage user accounts, email, and access permissions. · Support network connectivity including LAN, WAN, Wi-Fi, and VPN. · Document technical issues, solutions, and system configurations. · Coordinate with vendors or third-party providers for IT-related services and repairs. · Ensure IT security standards are implemented and maintained. · Provide basic training or guidance to users on IT systems and applications.

• Menangani troubleshooting komputer, laptop, printer, dan perangkat kerja lainnya • Melakukan instalasi, setting, update, maintenance, dan reinstall software maupun sistem operasi bila diperlukan • Membantu pemeliharaan perangkat komputer agar tetap berjalan dengan baik • Mendukung kegiatan administrasi berbasis komputer dan sistem perusahaan • Melakukan data entry dengan cepat, teliti, rapi, dan akurat • Membantu operasional penggunaan software accounting dan/atau ERP dalam kegiatan harian • Melakukan pengecekan, perapihan, validasi, dan pengolahan data sesuai kebutuhan perusahaan • Menangani kendala teknis ringan hingga menengah dan berkoordinasi dengan vendor atau pihak terkait bila diperlukan • Membantu proses backup data dan memastikan kerapihan data kerja • Menjadi support internal untuk kebutuhan teknologi kantor sekaligus administrasi yang berkaitan dengan sistem

Manage and monitor the company’s Accounts Receivable to ensure timely collection Prepare and issue invoices to clients based on contracts and project/event progress Perform billing activities and follow up on outstanding payments Record and reconcile incoming payments accurately in the system Prepare regular AR reports, including aging schedules Ensure completeness and accuracy of all AR-related documentation Manage and process vendor invoices in a timely and accurate manner Verify invoices against purchase orders, contracts, and supporting documents Prepare and execute payments to vendors (bank transfers, checks, etc.) Maintain proper records of all payable transactions Reconcile vendor statements and resolve discrepancies Monitor due dates to ensure timely payments and avoid penalties Coordinate with Sales, Project, Procurement, and Event teams regarding billing and payment data Support financial processes related to MICE projects and events Ensure compliance with company policies and financial procedures Assist in month-end closing activities related to AR & AP Support on-site event operations when required

Melakukan recruitment mulai dari pemasangan iklan lowongan kerja di job portal, screening, psikotes, laporan tes, interview, sampai dengan proses hiring dan penempatan karyawan Membuat laporan hasil rekrutmen Berkoordinasi dengan user setiap departemen

Melakukan monitoring data Selling In - Selling Out sub distributor dan agen-agen, membuat laporan penjualan bulanan, EC, AV, OA di masing-masing area penjualan yang ditetapkan. Memastikan display produk sesuai dengan seharusnya. Membuat perencanaan bulanan serta pengajuan promo toko / subdist untuk meningkatkan penjualan. Monitoring dan bekerja sama dengan tim sales sub distributor. Menjaga hubungan dengan semua mitra kerja dengan baik.

Manajemen Target, Kinerja & Man Power Supervisi: Memantau & Mengawasi Harian Toko Report Daily, weekly & Monthly Fasilitator Toko>HO>External atau sebaliknya Analisis market, Strategic Sales Identifikasi Fraud-Problem Solving