Mengatur jadwal, perjalanan dinas, dan rapat Direktur Utama. Menyusun surat resmi, laporan, dan notulen rapat dalam Bahasa Indonesia & asing. Mengelola komunikasi internal dan eksternal secara profesional. Menjaga kerahasiaan dokumen dan informasi strategis perusahaan.

Develop and implement HR strategies and initiatives aligned with the overall business strategy. Manage the recruitment and selection process to ensure the hiring of qualified candidates. Bridge management and employee relations by addressing demands, grievances, or other issues. Oversee and improve compensation and benefits programs to attract and retain top talent. Manage end-to-end payroll process, including data collection, calculation of salaries, overtime, allowances, deductions, BPJS, taxes, and ensuring timely and accurate salary disbursement. Coordinate with Finance and Accounting to ensure proper payroll documentation and compliance with regulations. Support current and future business needs through the development, engagement, motivation, and preservation of human capital. Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization. Nurture a positive working environment and maintain a strong company culture. Oversee performance management processes, including KPI setting, appraisals, and feedback. Ensure legal compliance throughout human resource management. Manage HR budget and ensure cost-effectiveness. Prepare regular HR reports (e.g., headcount, turnover, recruitment status, payroll summaries). Lead and coach the HR team to ensure smooth operations and professional development.

Sourcing Kandidat di platform recruitment Compile data kandidat dan psikotes kandidat Input data kandidat/karyawan baru di HRIS Rekap dan filing data karyawan baru Support administrasi tim recruitment

Design, develop, test, and maintain windows desktop applications using VB.Net , Crystal Report and SQL Server. Work with databases to design schemas, write queries, and perform data operations. Collaborate with team members to understand requirements and deliver high-quality solutions. Support to all other departments with any IT system development & maintenance related issues. Write clean, maintainable, and well-documented code. Participate in debugging and troubleshooting issues.

Merancang, mengimplementasikan, dan mengelola sistem IT termasuk server, infrastructure system, dan penyimpanan data. Melakukan pemeliharaan sistem, pemantauan kinerja, serta analisis dan penyelesaian masalah teknis. Mengembangkan kebijakan keamanan IT serta memastikan kepatuhan terhadap standar keamanan informasi. Mengelola virtualisasi, cloud computing, serta integrasi sistem untuk meningkatkan efisiensi operasional. Mengembangkan dan mendukung strategi backup dan disaster recovery. Berkolaborasi dengan tim pengembang software dan departemen lain untuk memastikan integrasi sistem yang baik. Menyediakan dokumentasi teknis dan laporan terkait sistem IT yang dikelola. Memberikan dukungan teknis kepada pengguna akhir serta melatih staf terkait penggunaan sistem IT. Mengawasi dan mengelola vendor teknologi serta memastikan layanan mereka sesuai dengan kebutuhan perusahaan.

Preparation and maintenance of IT & IS Policy. Formulate SOPs for Security, Cyber Security, and Incident Management. Responsible to manage Information & Cyber Security Team &responsibilities (Cyber Resiliency Testing, GCSOC & IEHRT findings, Vulnerability Assessment & Penetration Testing, Firewall, Antivirus, and WSUS updates) Responsible to manage Threat Intelligence, Intrusion Detection and Incident Management. Resposible to manage SOC team for 24x7 monitoring. Create Security Awareness. Responsible for regulatory reporting for related areas.

Perform close communication with users in gather requirements, analysis and documentation on ERP project. Implementation of ERP project, provide training, UAT and support. Collaborate with cross-functional teams in various countries, including sales and development, to ensure seamless delivery of ERP projects. Other tasks as assigned.

Lead and contribute to the development of key Group IT software projects supporting multiple countries across the Asia Pacific region. Design, develop, test, deploy, and maintain high-performance web applications with scalable and secure architecture. Provide ongoing maintenance and enhancement of existing web applications, proactively identifying and resolving issues to improve reliability and user experience. Collaborate closely with business stakeholders and cross-functional teams to gather, analyse, and refine technical and functional requirements. Ensure timely completion of assigned tasks while maintaining high-quality code and adhering to best practices and coding standards. Work effectively within a diverse, multi-country team environment, contributing to collective success while demonstrating strong individual ownership and accountability. Stay updated with emerging technologies, continuously improving development processes and recommending new approaches where applicable.

Monitor network, servers, and telecommunications systems using monitoring tools. Respond to alerts and incidents to resolve or escalate issues as needed. Perform routine maintenance tasks such as patching, updates, and backups. Document incidents, issues, and resolutions in the ticketing system. Escalate unresolved issues to higher-level support teams per defined protocols. Collaborate with other departments to ensure service level agreements (SLAs) are met. Generate and analyze system performance reports. Assist in network configuration, upgrades, and deployment of hardware/software Member of 7x24 monitoring, working on shifting schedule especially for Backbone Receive escalation from customer service, conduct 1st layer analysis and troubleshooting

Provide daily technical support for IT operations and end-users. Monitor and maintain IT systems to ensure smooth operations. Troubleshoot software and hardware issues. Assist in IT asset management and system documentation. Coordinate with vendors or higher level IT teams for issue escalation.