Monitor and manage IT infrastructure, systems, and applications using BMC TrueSight. Handle alerts, incidents, and service requests with a high level of accuracy and responsiveness. Perform thorough initial diagnosis and troubleshooting to identify root causes. Ensure timely escalation of complex issues to Level 2 or relevant teams with complete analysis. Maintain comprehensive and accurate documentation within ticketing systems. Adhere to and drive compliance with SLA, operational standards, and best practices. Collaborate cross-functionally to ensure efficient incident resolution and service continuity. Conduct regular system health checks, trend analysis, and preventive monitoring activities.

Melakukan QC Control dan maintenance alat POCT di semua customer perusahaan Melakukan training dan edukasi, sosialisasi dengan para perawat dan user dalam penggunaan alat POCT Support untuk semua masalah yang terjadi pada alat POCT dan menyelesaikan masalah dan trouble yang terjadi di customer perusahaan Membuat laporan hasil kunjungan QC di rumah sakit dan melaporkan kendala yang terjadi pada supervisor. Memberikan edukasi dan cara operasional aplikasi alat POCT serta membuat laporan hasil pemeriksaan pasien pada aplikasi di semua rumah sakit. Menguasai database SQL Server dan Programming Dapat bekerja di bawah tekanan, tekun dan teliti

Develop, maintain, and enhance applications based on Odoo (ERP) and CodeIgniter Customize Odoo modules based on business requirements Develop web-based systems using CodeIgniter (PHP Framework) Perform API integration (internal and third-party systems) Troubleshoot and debug application issues Optimize application and database performance Prepare technical documentation for developed systems

Mempelajari setiap update dari Interface app ataupun API yang di-development Menganalisa Interface app dari segi UI, UX dan Bugs yang terjadi Berkolaborasi dengan Research & Development Team terkait fitur-fitur baru yang akan diaplikasikan baik di dalam Interface app atau API (berfokus kepada UI dan UX) Handling complain yang bersifat teknikal dan mencarikan solusi terbaik untuk klien Berkolaborasi dengan tim IT terkait problem yang dihadapi jika berhubungan dengan architecture app Melakukan training ataupun proses onboarding teknis maupun API kepada klien Tracking dan report saldo dan transaksi WABA (Whatsapp Business API) Help Support (FAQ & Top Up)

Tugas Mengembangkan, memelihara, dan meningkatkan aplikasi internal perusahaan secara end-to-end, serta memastikan integrasi antar sistem melalui middleware dan API berjalan stabil dan sesuai kebutuhan bisnis Tanggung Jawab Utama : - Mengembangkan dan melakukan maintenance aplikasi web (frontend & backend) - Melakukan integrasi aplikasi melalui API dan middleware dengan sistem internal maupun eksternal - Melakukan troubleshooting, bug fixing, dan improvement aplikasi yang berjalan di production - Berkolaborasi dengan tim IT lain (ERP, IoT, Infrastructure, Operations) - Menyusun dokumentasi teknis dan mendukung user pasca implementasi

Oversee end-to-end accounting operations, ensuring accuracy, completeness, and timeliness of financial reporting. Lead the preparation and review of monthly, quarterly, and annual management accounts with in-depth analysis and insights for decision-making. Manage and coordinate external audit, tax compliance, and regulatory reporting processes, ensuring timely and accurate submission. Supervise and review journal entries, general ledger activities, and account reconciliations across all key accounts. Ensure proper implementation and maintenance of internal controls, accounting policies, and compliance with applicable standards. Monitor financial performance, identify variances, and provide recommendations to improve financial outcomes. Collaborate with cross-functional teams (e.g., operations, IT, tax) to support business objectives and process improvements. Drive continuous improvement initiatives in accounting systems, processes, and reporting efficiency. Mentor and guide junior team members, ensuring capability development and high performance within the team.

Responsibility to handle Account Receivable, including Profoma Invoice, Invoice, Delivery Order, Tax Invoice. Prepare, verify and issue sales invoice. Sales monthly report. Report customers outstanding ageing. Collect on accounts by sending invoice reminders and communication with customers via phone, email, fax or mail. Visit customers to ask for payment if necessary. Post customer payments by recording and entering the transaction into general legder or software.

Mencatat dan memproses transaksi keuangan harian (Accounts Payable / Accounts Receivable) Mengelola penagihan (AR) kepada pelanggan & memastikan pembayaran tepat waktu Mengelola pembayaran (AP) ke vendor / supplier sesuai invoice Melakukan rekonsiliasi bank dan menyiapkan laporan keuangan bulanan Berkoordinasi dengan tim internal maupun pihak eksternal