SRG ASIA PACIFIC , Established in 1996, SRG Asia Pacific Sdn Bhd has continuously progressed as a premier leading communications provider of outstanding services. Headquartered in KL Sentral, Kuala Lumpur, we are uniquely positioned to be globally connected, both physically as well as technologically. Comprising of energetic, enthusiastic and creative community, SRG Asia Pacific has expanded within a short span and growing further at a very aggressive rate on a monthly basis. ABOUT SRG Pionerred in Business Process Management with 18 Years of Experience in the industry Specialist in Customer Interaction Management (CIM) Backed by large conglomerate with shareholding in entertainment, telco, property and many other companies Transformation towards IR 4.0 with future proofed technology ie: Artificial Intelligence, Robotic Process Automation and Analytics Handling an average 600K customer interactions monthly Managing average 5K Emails monthly Multilingual capability Backed by Genesys state of the art PBX/AXD OMNI channels customer experience delivery ISO Certified 9001 : 2015 Ministry of Finance (MOF) certified MSC Status Company Multiple Language capabilities. Multiple Industry awards winner in Customer Experience Excellence and Awarded as BEST MALAYSIA EMPLOYEE BRAND Award in 2019

While SRG ASIA PACIFIC has 18 Years of Industry experience and being known as helping customers to grow; most people join us for the exposure of being part of a major brand and remain with us after knowing that we have a fun and enjoyable working environment; as well as family oriented values and cultures. Our main core values is " People First, Customer Led, and Performance Driven". An Award Winning BPO Company. We practice a vibrant & energetic office culture. Our company supports a fun yet balanced working environment. We support a safe environment for our employees. Digitization Focused. Multicultural expertise and mindset. Expertise in sales, service and support. Experience leadership. Noticeable staff tenure.