Customer Quality CareerMaster Sdn Bhd Melaka (Melaka)

Liaise with customer and internal team on quality issues. Set up the interdepartmental standard to allow smooth operation. Perform root Cause analysis on quality issues. Involved on DFM & APQP during project development stage.

sekitar 5 tahun lalu

Customer Quality CareerMaster Sdn Bhd Pulau Pinang (Pahang)

Liaise with customer and internal team on quality issues. Set up the interdepartmental standard to allow smooth operation. Perform root Cause analysis on quality issues. Involved on DFM & APQP during project development stage.

sekitar 5 tahun lalu

Customer Quality CareerMaster Sdn Bhd Kuala Selangor (Selangor)

Liaise with customer and internal team on quality issues. Set up the interdepartmental standard to allow smooth operation. Perform root Cause analysis on quality issues. Involved on DFM & APQP during project development stage.

sekitar 5 tahun lalu

CS Lush Aesthetics Pte. Ltd. Singapore (Singapore)

At least one year experience in a telemarketing / telesales / customer service position with strong track record of turn ups Make calls to prospective / new customers from sources provided Non-Cold calling; Calling from available database of existing clients or new clients with interest Schedule appointments for customers Attend to customer enquiries

sekitar 5 tahun lalu

Customer Service MAC Group Dubai (Dubai)

Deal with fixed set of corporate customers. Document and update all activity through our CRM. Managing, tracking and following up on issues and troubleshoot them. Submit daily and monthly report of all activities done. Serve as point of contact for customers and answer their service related queries in person and on the phone.

sekitar 5 tahun lalu

Customer Service PropertyGuru Kuala Lumpur (Kuala Lumpur)

Collaboratively build a customer service & quality development framework for the Singapore & Malaysia teams Collaboratively plan & execute the migration of the Singapore Customer Care team to the Kuala Lumpur Office Effectively plan, monitor & manage the teams to deliver consistently high level of customer satisfaction Accountable for service KPIs that will positively influence customer experience Periodically raise the service bar for the Customer Care teams in view of evolving customer & business needs

sekitar 5 tahun lalu

CS PT. Chandra Karya Pramuka Jakarta (Jakarta)

Menjawab telepon dari konsumen mengenai hal-hal operational store Mempelajari promo-promo terbaru baik in-store ataupun online Memberikan after sales service kepada konsumen yang sudah berbelanja Merapikan katalog sesuai kebutuhan penjualan Memonitor pengiriman barang dari transaksi yang sudah dijalankan melalui sistem Menyelesaikan komplain konsumen hingga tuntas

sekitar 5 tahun lalu

Customer Service Cushman & Wakefield (S) Pte. Ltd. Singapore (Singapore)

Handle complex feedback / dispute / appeal cases Manage and Reply to customers’ enquiries or feedback on the programme via calls or emails Manage strategic and escalated issues in a professional manner Capture and log the contents of cases into CRM system Other adhoc administrative duties as assigned

sekitar 5 tahun lalu

CS PT. Belden Indonesia Dubai (Dubai)

To provide administrative assistance as required or as requested including correspondence, typing, information, research, filing, receiving telephone calls and taking telephone messages. To draft, memos/letters as appropriate To liaise with Dubai Airport Free Zone Authority with regard to company trade license renewal, insurance documentation, visa processing, medical, Emirates ID and other DAFZA requirements. To assist and manage transactions complying with the UAE laws for corresponding with Dubai customs, prepare all related documentation for Import and Export of materials. To maintain the company calendar of events To create & maintain up to date contact information of clients, customers and partners and update the company database. To co-ordinate all travel arrangements for the company, including flight, hotel and rental car reservations in accordance with the company policies and to obtain the most economical and efficient travel itineraries. Create travel itinerary and schedules in accordance with authorized travel requests. Maintain company files soft and hard copy alike Perform receptionst duties To assist with internal sales duties including responding to customer request, provide quote as per company standards, maintain files and follow-up with Customer To input orders and provide back up to Customer Service Representative and other order entry positions in other Prosoft office locations (in particular Toulouse, France). To maintain up-to-date track of all office inventory and maintain a database for purchase, delivery receipts and other invoices.

sekitar 5 tahun lalu

Customer Service Emirates Hospitals Group Dubai (Dubai)

Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller Update customer information in the customer service database during and after each call Work with the management team to stay updated on product knowledge and be informed of any changes in company policies Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customer

sekitar 5 tahun lalu