To assist the Manager/Head of Back Office to manage, supervise input or approve the department daily trade operations, ensuring that customers' trade transactions are performed in a timely and accurate manner, within service level agreement, in accordance with regulatory requirements, guidelines and bank's procedures. Manage and approve day to day trade operations transactions covering both imports and export LC transaction including Back to Back LCs, Transfer LCs, Banker's Guarantee, Collateral Management and Forfaiting. in accordance with UCP/URC/ISBP/URC/URR/ISP rules and bank's procedures. Assist manager and/or Head of Back Office to ensure that the Bank's policies, guidelines, control, regulatory, AML and compliance requirements are strictly adhered to. Review and ensure SOPs are timely updated and staff comply with procedures Ensure that areas of non-compliance if any highlighted by auditors and compliance officers are followed up promptly and staff are briefed accordingly to prevent recurrence Provide training to staff, business units and customers as/or when necessary, Review and ensure operational problems, complaints and queries are resolved promptly and satisfactory Review new products and requirements with Business Units and set up procedures accordingly to ensure such delivery to customers Assist the Manager/Head of Back Office on human resource planning, development and staff management, Sits In, Process Improvements and daily huddle. Contribute to various process improvement and other projects as allocated.

Singapore