Admin (RECEPTIONIST)

(Staff)
PT. Tani Hub Indonesia
Kantor Pusat TaniHubCohive 101, Lantai 17, Kawasan Mega Kuningan / Cohive 101, 17th fl., Kawasan Mega Kuningan Jl. Mega Kuningan Barat No. 1, RT 5/RW 2 Kuningan, Setiabudi, Jakarta Selatan 12950
Jakarta - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Guides customers through their online shopping experience through WhatsApp, Email & Social Media Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty products Help customers register online and process their orders Communicate with customers about their orders, including any delays or changes in delivery Drives repeat business by providing, excellent service, accurate and through product and service knowledge to customers and through relationship building with customers. Give information regarding to promotion, special campaign, and anything about information that isn’t inform in platform
REQUIREMENT

Min. Diploma 3 from any major Min 1 year experience in Customer Service/Customer Success/Customer Experience Online Channel Experience handling customer via Live Chat/WhatsApp/Email/Social Media Good problem solving & analytics skill Track record of over-achieving quota. Familiarity with CRM systems (Zendesk) and practices. Customer orientation and ability to adapt/response to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effective.

DETAIL LOWONGAN
  • Umur -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Address

Jakarta Selatan

GAMBARAN PERUSAHAAN

-

https://about.tanihub.com/tentang

250-500

Casual(T-shirt)

Indonesian

Komputer/TI

087883006959

monday - friday

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FOTO PERUSAHAAN

Lokasi Perusahaan Kantor Pusat TaniHubCohive 101, Lantai 17, Kawasan Mega Kuningan / Cohive 101, 17th fl., Kawasan Mega Kuningan Jl. Mega Kuningan Barat No. 1, RT 5/RW 2 Kuningan, Setiabudi, Jakarta Selatan 12950