DESKRIPSI PEKERJAAN
Monitor various monitoring facilities for software and hardware including operating systems, application systems, ATM and network equipment, and react to exceptions in accordance to Standard Operating Procedures
Monitor application job flow which are scheduled by job scheduling software, and react to exceptions in accordance to Standard Operating Procedures
Perform reports printing and distribution
Manage IT-related incidents and problems reported via phone call or e-mail from the Bank’s staff
Maintain Incident Logs for incidents and problems for all software, hardware and applications being monitoring
Perform job submission, backup, recovery and restart in accordance to SOP or approved ad-hoc requests
Perform first-level system and batch problem determination and resolution only, and escalation to second and third levels in accordance to Standard Operating Procedures
REQUIREMENT
Minimum Degree in IT or Computer Science from a recognized polytechnic/institution
Minimum 2 years of working experience in relevant work area
Experience in operating at least 3 of these platforms: AS400, Mainframe, Unix/Linux and Windows
Proficient in using MS Office Suite of products
Proficiency in Excel macros, pivot tables and charting are a plus.
Good communication and interpersonal skills
Proven ability to work independently and under pressure
A good team player
DETAIL LOWONGAN
- Umur -
- Min. Qualification D3
- Min Experience Staff
