1. Administrasi Server dan Sistem: Mengelola, memelihara, dan mengoptimalkan Windows Server serta sistem operasi desktop perusahaan. Melakukan instalasi, konfigurasi, dan pemeliharaan aplikasi bisnis penting (mission-critical applications). Mengawasi dan memecahkan masalah performa sistem secara keseluruhan. 2. Manajemen Jaringan dan Keamanan: Mengelola dan memelihara infrastruktur jaringan, termasuk perangkat keras jaringan . Memastikan keamanan jaringan yang mendalam, termasuk mengelola Firewall, Email Gateway, NGFW (Next-Generation Firewall), dan menerapkan prosedur keamanan TI. Menguasai protokol jaringan dasar seperti TCP/IP dan konfigurasi jaringan. 3. Dukungan Teknis (IT Support) Tingkat Lanjut: Menangani dan menyelesaikan masalah teknis yang dilaporkan oleh end-user terkait perangkat keras (hardware), perangkat lunak (software), dan kendala jaringan. Memberikan pelayanan dan dukungan teknis tingkat lanjut, termasuk troubleshooting insiden yang kompleks yang tidak dapat diselesaikan oleh IT Support. Berkoordinasi dengan pihak eksternal untuk layanan TI untuk penyelesaian masalah yang memerlukan eskalasi.

Architect and design scalable, secure, and high-performance enterprise applications. Lead solution design for web and mobile platforms, ensuring seamless integration and user experience. Define and implement microservices architecture leveraging Java Spring Boot and Go (Golang). Design and oversee cloud implementations (AWS/Azure/GCP), including deployment, cost optimization, and security compliance. Build reusable frameworks and patterns for API-first design, service-to-service communication, and integration. Drive DevOps practices, including CI/CD pipeline design, containerization, and automation (Docker, Kubernetes). Establish code quality standards, review architecture, and ensure adherence to best practices. Define and track quality metrics (code quality, test coverage, performance KPIs). Perform technology evaluations, PoCs, and recommend emerging technologies where applicable. Mentor and guide engineering teams, fostering a culture of technical excellence and innovation.

Merancang, mengembangkan, dan memelihara aplikasi di perusahaan baik dari sisi front-end maupun back-end. Bekerja sama dengan tim untuk memastikan aplikasi berjalan sesuai dengan kebutuhan perusahaan.

Melakukan monitoring, memecahkan permasalahan tentang permasalahan pada perangkat lunak atau perangkat keras. Melakukan monitoring, memecahkan permasalahan tentang permasalahan internet atau jaringan. Bekerja sama dengan berbagai departemen untuk memberikan solusi terkait permasalahan yang terkait pada IT Support, server di kantor, dan server di cloud.

Plan, implement, install, operate and maintain hardware systems, cyber/network security systems, software applications and Information Technology infrastructure. Strong troubleshooting skills and responsible for Problem Solving. Manage project deployment lifecycle, define requirements, design systems, support testing and oversee live implementation. Oversee the testing and monitoring of hardware and systems performance. Provide assistance with systems planning, business information analysis and process improvement initiatives. Support staff and end user with resolution of systems issues, malfunctions or hardware problems. Worked closely with customers on the technical requirements to provide technical solutions – Identified requirements, including technical details sufficient for product definition.

Software Development and Maintenance: Design, develop, test, and deploy high-quality software solutions using various programming languages and frameworks. Write clean, efficient, and well-documented code. Data Analysis and Reporting: Use Business Intelligence (BI) tools (e.g., Tableau, Power BI, Looker) to create interactive dashboards, reports, and visualizations that provide key insights into business performance. Database Management: Work with relational and non-relational databases to manage data, optimize queries, and ensure data integrity. Collaboration: Partner with cross-functional teams, including product managers, data analysts, and stakeholders, to understand business requirements and translate them into technical solutions. Problem-Solving: Troubleshoot and debug issues in both the software application and the data pipeline.

Mendukung unit pelaporan (FCTM under Compliance) dan (CRU under Operational untuk memastikan bahwa user requirement di mapping dan dikirimkan ke vendor / TI secara efektif Koordinasi dan perencanaan kegiatan manajemen proyek Memantau dan merencanakan kegiatan manajemen proyek Memantau tonggak proyek dengan teknologi, vendor, dan pengguna Koordinasi dan memastikan komunikasi antara berbagai unit dan vendor didokumentasikan dengan baik

Design, develop, and execute detailed Test Plans, Test Cases, and Test Scripts. Perform various types of testing, including Functional, Regression, System, and UAT (User Acceptance Testing). Identify, document, and track software defects (bugs) using a Defect Tracking System. Develop and execute Automation Scripts using relevant testing tools/frameworks (e.g., Selenium, Cypress, Playwright). Collaborate closely with Developers, Product Managers, and other stakeholders to ensure comprehensive test coverage and high quality. Analyze requirements and technical design documents to provide timely and meaningful feedback. Ensure that testing activities meet project deadlines and quality standards within an Agile/Scrum environment. Monitor debugging process results and perform thorough Regression Testing once issues are resolved. Contribute to the continuous improvement of QA processes, tools, and methodologies.