Mengidentifikasi permasalahan, hambatan, atau inefisiensi dalam sistem kerja yang ada melalui koordinasi aktif dengan user Mempelajari dan mengevaluasi peluang pemanfaatan teknologi baru (seperti automation, chatbot, RPA, AI/ML, atau tools digital lainnya) untuk mendukung efektivitas proses kerja. Menyusun dan mengusulkan rancangan perbaikan proses kerja berbasis teknologi dan digitalisasi untuk dipresentasikan. Berkolaborasi dengan Unit Kerja lainnya dalam tahap implementasi solusi. Mendokumentasikan setiap perubahan proses secara sistematis dalam bentuk flowchart, SOP, dan/atau dokumen kebutuhan sistem (BRD/FSD). Melakukan evaluasi terhadap hasil implementasi perbaikan untuk memastikan tercapainya efisiensi dan produktivitas yang diharapkan.

Monitoring Tools : Gravana, Qibana, Cloudflare, Alicloud Incident Manajemen : Freshservice, Jira, Ms Form Dasar Jaringan, Sistem Operasi, Modern Containerisasi : Docker Kubernetes, Host Monitoring, Log Analysis,API, Linux/Qindows Transaction Flow Understanding, Memahami Flow Transaksi Switching Vendor, QRIS/Debit/Kredit Reporting: Excel, Dasboard, N8N, Summary Incident Harian Melakukan Transaksi dan sistem operasional di command center Melakukan pencatatan dan klasifikasi insident sesuai kategori dan dokumentasi lengkap Mejalankan prosedur penanganan awal Validasi dan log transaksi / alert Restart atau verivikasi servis ringan Konfirmasi status jaringan kepada tim Infrastruktur Verifikasi data member/ mitra sebelum eskalasi Melakukan koordinasi dengan cepat ke L2/L3 bila insiden berdampak pada transaksi sistem Melakukan komunikasi awal ke anggota shift lain saat bergantian

Mengemudikan kendaraan untuk pengiriman barang ke berbagai lokasi pelanggan Memastikan barang yang dikirim dalam kondisi baik dan sampai tepat waktu Memeriksa dan merawat kendaraan yang digunakan Membuat laporan perjalanan pengiriman Berkoordinasi dengan tim gudang untuk memastikan proses pengiriman berjalan lancar

Melaksanakan aktivitas penjualan, mengevaluasi kegiatan dan target penjualan tepung terigu ke pelanggan industri Business to Business (B2B) Penanganan pengaduan/keluhan pelanggan. Menerapkan sistem pengiriman massal (bulk delivery) dan memastikan proses pengiriman dilakukan secara efektif dan efisien. Melaksanakan program sistem pendampingan bagi pelanggan industry. Membuat laporan secara berkala untuk memberikan data pelanggan yang lengkap dan akurat

- Mencari Customer yang potensial - Menawarkan produk kepada calon customer yang potensial - Membuat meeting appointment dengan customer - Presentasi produk ke customer. - Membuat laporan kunjungan ke customer - Menjaga hubungan baik dengan Customer yang sudah ada

Melaksanakan proses dan prosedur pencapaian omset penjualan di outlet-outlet Semi Grosir & Retailer Melaksanakan pencapaian target distribusi di outlet-outlet Semi Grosir & Retailer Melaksanakan penagihan faktur piutang jatuh tempo agar tertagih seusai dengan jumlah tagihan.

Search Candidate from various method Screening candidate Manage Interview and Contract Signing Manage Contract Employment Perform background Check if needed Manage Job Portal Prepare Candidate resume as needed Any other HR jobs

Responsible to carry out end-to-end recruitment and selection activities to find new employees in accordance with the required qualification and quality. Collaborate with hiring managers/users to identify manpower needs and job requirements. Create and post the job vacancy on several social media and various recruitment platforms such as Linkedin, Glints, Jobstreet, Karir.com, etc. and optimize all the features to get prospective candidates. Actively source resume/screen CV (Curriculum Vitae) and conduct initial screening interviews. Coordinate and facilitate interview, invites candidate by phone or email for an interview with Manager/users and relevant stakeholders, Administer or coordinate and schedule the test and medical check-up as needed. Provide clear candidates review report and recommendation on 3-10 prospective candidate. Ensure the new hire get employee induction and office facilities are ready to use to support the work activities such as but not limited to the availability of stationery office, desk, computer/laptop, etc. Prepare the BPJS Kesehatan for a new employee, including any document for registration and assists co-workers to issue BPJS invoice payments that will be submitted to payroll, etc. Prepare and update an employment contract, ME (Management Evaluation) to any related managers, employment form, and other administrative duties Input the new employee’s data on the database system (HRIS) and archiving documents. Any other reasonable duties as directed by the HR Manager and/or management within known

Handling second level support for technical issues especially Security, Firewall, Data encryption and other security products Installation, configuration of the device and Troubleshoot Assist Presales for conducting proof of concept Collaborate with another departments related to project plans, customer prospects, and ongoing projects Reporting and documentation to Operation Manager Responsible for fulfillment of Certification teams Implement solutions to customers Identify, document, and track defects, ensuring timely resolution. Perform database validation and data verification using MySQL, PostgreSQL, Redis, and MongoDB. Participate in continuous improvement initiatives to enhance QA processes and tools.

Collecting, analyze requirements and confirm the functional requirements of the system to be developed Prepare documentation related to system development in accordance with the applicable SDLC, including but not limited to FSD, TSD, Database Relationship Diagrams, Sequence Diagrams, Application Architecture Diagrams and other required documentation Coordinate and communicate effectively with the internal developer team, vendors and related parties Work closely with the team concerned to ensure application development goes as planned Coordinating with business units, vendors and related parties in the process of clarifying the functions of the system being developed Provide support regarding the preparation and execution of tests, including in the preparation of test scenarios and test scripts Assisting the Project Manager in preparing the required project documentation Assisting companies in analyzing operational risk from a functional point of view