Providing first-line IT support and troubleshooting for all school hardware, software and network issues Assisting with the installation, configuration and maintenance of computer systems, peripherals and software Responding promptly to IT-related inquiries and requests from employees Coordinating with external IT service providers for more complex technical support Performing general administrative tasks such as filing, photocopying, data entry and other office duties Maintaining inventory and ordering of IT equipment and office supplies Ensuring the office environment is well-organised and presentable

Project Implementation Collect and gather information required for execution of IT governance rules, security protocols, and infrastructure upgrades. Collaborate with stakeholders to define project scope, goals, and deliverables aligned with business objectives. Comply with Information Asset Management Regulations and IT Security Rules. Develop and implement IT Security. Manage disaster recovery sites, data backup solutions, and fail-safe IT architectures. Daily Infrastructure Management Oversee the efficient operation of all IT systems, networks, and devices across the organization. Maintain asset management ledgers for IT devices, software, and services, ensuring up-to-date documentation. Conduct regular maintenance, inspections, and security updates, including patching vulnerabilities and updating antivirus definitions. Manage user accounts and access permissions and ensure compliance with password policies and authentication methods. Supervise the handling of confidential and important information, ensuring proper storage, encryption, and disposal. Conduct regular audits, risk assessments, and compliance checks. Security and Compliance Conduct and follow up Information Security Assessment to evaluate information security measures. Enforce IT security rules, ensuring confidentiality, integrity, and availability of digital information. Respond to and resolve IT incidents, failures, and cybersecurity breaches. Manage communication control, network segmentation, and secure remote access solutions. Vendor and Stakeholder Management Evaluate and select IT vendors for systems and services based on compliance and security capabilities. Collaborate with department heads, and external stakeholders for smooth operations. Train employees on IT policies and security awareness, including phishing simulations and regular drills. Business Continuity and Disaster Recovery Maintain and regularly test disaster recovery plans to minimize business disruption during outages or cyber incidents. Ensure readiness of recovery sites, IT redundancies, and critical system backups.

Memimpin dan mengelola tim developer dalam pengembangan dan pemeliharaan sistem ERP Odoo. Merancang dan mengembangkan modul kustom di Odoo sesuai kebutuhan bisnis. Menganalisis kebutuhan user dari berbagai departemen dan menerjemahkannya ke dalam spesifikasi teknis. Memastikan kualitas kode, standar dokumentasi, dan penerapan best practice pengembangan perangkat lunak. Mengelola proyek implementasi dan pengembangan Odoo dari perencanaan hingga go-live. Menyusun arsitektur sistem yang efisien dan terintegrasi, termasuk integrasi Odoo dengan sistem lain (API, E-commerce, WMS, HRIS, dll). Menyusun timeline, alokasi sumber daya, dan kontrol terhadap anggaran proyek IT. Melakukan evaluasi performa sistem dan perencanaan peningkatan berkala (continuous improvement). Berkolaborasi dengan manajemen puncak untuk memberikan insight teknologi dalam perencanaan strategis perusahaan.

- Membantu merapikan ruangan kantor dan memastikan kebersihan lantai perangkat seluruh ruangan kantor - Memastikan kebersihan lingkungan perusahaan - Membuatkan minuman / membelikan makanan karyawan - Mengirim / mengambil dokumen - Mengambil & Membereskan piring dan gelas perlengkapan makan karyawan - Menjalankan tugas-tugas lain nya dari atasan terkait kelancaran operasional perusahaan - Melaksanakan general cleaning sesuai jadwal - Membantu mengirim / membeli barang keluar

Build and develop HR team, system, and tools Monitor and manage the implementation of HRD function include recruitment & organization development process, compensation & benefit, general affair and payroll Ensure the entire process of employee performance appraisal, promotion, mutation, and termination. Able to handling employee & industrial relation related issues independently Holding counseling for high motivating the employee to achieve company target

Provide daily technical support for IT operations and end-users. Monitor and maintain IT systems to ensure smooth operations. Troubleshoot software and hardware issues. Assist in IT asset management and system documentation. Coordinate with vendors or higher level IT teams for issue escalation.

Handling Recruitment Handling Payroll Menyusun dan update jobdesk & SOP Membuat Laporan Turn Over Membuat Laporan Bulanan Melakukan koordinasi baik secara internal maupun eksternal

Mengelola dan mengawasi semua kegiatan operasional gudang, termasuk penerimaan, penyimpanan, dan pengiriman barang. Mengembangkan dan menerapkan prosedur dan kebijakan gudang yang efisien untuk meningkatkan produktivitas serta meminimalkan biaya dan waktu. Memastikan kepatuhan terhadap semua peraturan dan standar industri terkait kesehatan, keselamatan, dan lingkungan. Mengelola kontrol stok dan merekonsiliasi dengan sistem penyimpanan data. Mengawasi proses pelabelan, pemrosesan, dan pengemasan barang yang masuk dan keluar dari gudang. Mengawasi dan mengevaluasi kinerja staf gudang, memberikan pelatihan dan pengembangan yang diperlukan. Menganalisis data dan membuat laporan untuk mengidentifikasi area perbaikan dan strategi optimalisasi. Memastikan penggunaan peralatan gudang yang efektif dan aman. Berkoordinasi dengan tim/ divisi lainnya untuk memastikan pengiriman tepat waktu dan kepuasan pelanggan.

Menginput dan memelihara data operasional di sistem administrasi serta memastikan keakuratan data. Berkoordinasi dengan tim teknis dan gudang untuk kelancaran proses pengiriman dan penerimaan barang. Melakukan monitoring dan follow up PO / Kontrak, termasuk perpanjangan masa sewa. Menangani customer service. Mengelola arsip dokumen operasional dan penjualan serta mendukung proses penawaran harga customer.