Handle restaurant tax reporting and coordinate with Bapenda Provide accurate and timely financial data and reports Manage all vendor invoicing and ensure proper documentation and approvals Coordinate with relevant departments to process and verify invoices Perform reconciliation and ensure accurate matching of supporting documents Monitor accounts payable aging, follow up on outstanding or urgent payments Maintain detailed and accurate AP transaction records and documentation Support budgeting and forecasting as needed

Develop high-quality software design and architecture Identify, prioritize and execute tasks in the software development life cycle Develop tools and applications by producing clean, efficient code Automate tasks through appropriate tools and scripting Review and debug code Ensure the performance, quality, and responsiveness of applications Identify bottlenecks and bugs, and devise solutions to these problems Collaborate with other team members, vendors and stakeholders to fix and improve products Contribute to the improvement of the development process Perform validation and verification testing Ensure software is up-to-date with latest technologies Regularly sharing tech knowledge with team members

Mengelola semua fungsi dan laporan Akuntansi dan Pajak Menyiapkan laporan bulanan dan tahunan Akuntansi Merencanakan dan memantau semua aktivitas akuntansi harian, bulanan dan tahunan Memahami perpajakan, cost accounting dan prosedur audit Memastikan perpajakan sesuai dengan aturan yang berlaku Menyelesaikan masalah real-time dengan banyak pihak secara internal dan eksternal Mengkoordinasi dan menyiapkan data Akuntansi yang diminta oleh manajemen atau departemen lain jika diperlukan Membuat SPT Tahunan

- Receive the escalated cases and perform the follow up actions based on the effective Standard Operating Procedures (SOP) - Provide the appropriate solutions for Customers' cases related to Request & Complain for Domestic Flight within the agreed SLA - Create the ticketing documentation based on the applied Standard Operating Procedures (SOP) or Working Instructions (WI) - Deliver the correct and effective communication to Customers, internal team, partners, and stakeholders - Always comply with the latest SOP, Working Instructions, Company guidelines - Actively involve in team's activity based on availability - Handles English/Indonesian-speaking customer

Guide and review Accounting Team in day-to-day activities and administrative tasks. Review daily journal transaction: Account Payable (AP), Payment Voucher (PV), and Payment Request Form (PRF). Provide all journal and listing related to Investment transactions. Provide all journal and listing related to Reinsurance transactions. Provide all journal and listing related to Intercompany transactions. Provide all journal and listing related to Premium transactions. As a Coordinator for data request from External Auditor and Group. Provide PL by Fund report to actuary. Support Accounting Team in Bank Reconciliation. Support Accounting Team in Future Finance Programme.

Provide excellent customer service by addressing and resolving customer inquiries, complaints, and requests in a timely and professional manner. Assist walk-in customers, understanding their needs, and ensuring satisfaction with products or services. Handle face-to-face interactions with customers, including resolving any on-site issues or complaints. Maintain detailed records of customer interactions, transactions, and feedback using CRM software. Collaborate with other departments to escalate and resolve customer issues promptly. Proactively follow up with customers to ensure issues have been resolved to their satisfaction. Contribute to developing strategies for improving customer service and enhancing customer satisfaction. Support management in analyzing customer feedback and providing insights for service improvement.

Merencanakan dan mengelola kegiatan penerimaan dan pencatatan uang pembayaran dari pelanggan secara tertib dan akurat Mengelola dan mengendalikan kegiatan penagihan pembayaran pada pelanggan agar pembayaran tepat waktu dan akurat Mengelola dan mengendalikan kegiatan pembayaran aneka tagihan supplier dan melakukan pencatatannya secara cermat dan akurat ke dalam sistem Accurate Online Mengelola dan mengendalikan kegiatan pencatatan semua transaksi keuangan, dan menyusun laporan keuangan secara tepat waktu dan akurat ke dalam sistem Accurate Melakukan monitoring terkait aktivitas keuangan perusahaan (invoicing, AR/AP, payroll dan transaksi lainnya) Bertanggung jawab terhadap kelengkapan dokumen yang berkaitan dengan pembayaran (AP) dan pelunasan piutang (AR) Rekonsiliasi bank

Mampu mengoperasikan program komputer akuntansi termasuk menginput seluruh daftar transaksi keuangan Memahami dan mampu membuat laporan keuangan dan laporan pajak Menguasi Microsoft Excel Membuat Laporan Pengeluaran Menginput Jurnal Transaksi

Assist customers in troubleshooting problems, diagnose issues with software installation and application, identify sources of the problem and offer solutions. Involved in the creation of new software and work closely with software engineers and development teams to identify and resolve potential issues in the development stage. Analyze all aspects of the software and make suggestions throughout the development phase to help avoid issues in the final product. Determine, review criticality and prioritize resolution of issues. Resolve cases and provide updates to customer Engage in the Knowledge Management process by creating and using materials. Guide clients to use self-help resources. Offer direct customer service and technical support to users through phone, email and in-person. Support clients to answer queries, locate information and review technical requirements. Record customer change requests and technical requirements. Record issues and solutions to troubleshoot guides.

Menjual Produk perusahaan kepada Pelanggan Menerima order dari Pelanggan Menyelesaikan Penagihan ke Pelanggan Menjaga relasi dengan Pelanggan / Konsumen