Mengelola seluruh proses rekrutmen. Melakukan proses onboarding karyawan baru, exit interview, dan pelatihan karyawan. Monitoring kinerja karyawan menggunakan KPI dan OKR. Menerapkan prosedur pengembangan staff yang sistematis. Memastikan seluruh hal yang berkaitan dengan personalia dan staff berjalan sesuai dengan dokumen kepegawaian yang berlaku. Mengelola masalah kedisiplinan dan keluhan karyawan Menyusun dan mempersiapkan performance appraisal untuk karyawan. Melakukan dan menjalankan sistem perpanjangan status karyawan, promosi, dan demosi. Melakukan coaching and counseling pada karyawan.

1. Bertanggung jawab atas pengadaan barang keperluan seluruh aktivitas operasional kantor 2. Menangani tugas-tugas umum di departemen HRGA, termasuk pengelolaan inventaris kantor, perawatan sarana dan prasarana kantor. 3. Melakukan pengajuan compare harga dan pembelian barang keperluan kantor. 4. Bertanggung jawab atas kendaraan operasional alat kerja, kebersihan & kerapihan ruangan. 5. Mengelola administrasi karyawan, termasuk pemeliharaan data karyawan, kontrak karyawan, data inventaris karyawan melalui sistem HRIS. 6. Bertanggungjawab atas pemeliharaan seluruh kendaraan operasional (Perpanjang STNK, Pemeliharan Kendaraan Keperluan Bengkel, Asuransi dll) 7. Melaksanakan proses rekrutmen dan seleksi karyawan baru dari screening CV

Develop policies/procedures/standards for all activities related to suit the organization's needs Collect HRD data and prepare monthly HRD reports Prepare and analyze data productivity for sales team. Conduct a review and evaluation of employee performance appraisal schemes (quarterly/annually) in order to improve the performance appraisal process Carry out the Talent Management process according to the company's needs Conduct a review and evaluation of employee performance appraisal schemes (quarterly/annually) in order to improve the performance appraisal process To support HR strategy in analyzing and providing services in : the organizational structures, MPP, competency, career planning , key performance indicator, reporting and operating procedures that suitable to organization's needs.

Melakukan proses rekrutmen dari awal hingga akhir (pemasangan iklan, seleksi CV, administrasi psikotes & skoring dan wawancara ) Mempersiapkan dokumen untuk karyawan baru dan memastikan karyawan baru on board dengan lancar. Bertanggung jawab untuk hal-hal yang terkait dengan administrasi karyawan baru, karyawan temporer dan peserta magang. Berkoordinasi dengan tim dan user antar departemen. Memastikan kebutuhan departemen terpenuhi sekaligus memantau MPP tiap departemen.

Memastikan kinerja tim HRGA dan perusahaan berjalan sesuai dengan SOP dan KPI. Mengembangkan SDM perusahaan melalui pelatihan, penilaian kinerja, dan pengembangan karier. Menjaga kedisiplinan dan kepatuhan karyawan terhadap peraturan perusahaan. Mengatur kegiatan operasional kantor dan pemeliharaan aset perusahaan agar berfungsi optimal. Memastikan pelaksanaan peraturan perusahaan berjalan sesuai dengan perundang-undangan, serta melakukan pembaruan atas regulasi ketenagakerjaan yang berlaku. Melakukan pengauditan, evaluasi, dan perbaikan standar mutu perusahaan secara berkala.

Melakukan analisis jabatan (job analysis) dan memastikan deskripsi pekerjaan (job description) untuk setiap posisi selalu terupdate. Memperbarui data job description dan job specification secara berkala. Menyusun dan memperbarui matriks kompetensi (competency matrix) sesuai dengan struktur organisasi dan kebutuhan bisnis. Mengembangkan framework kompetensi inti, manajerial, dan teknis untuk setiap level jabatan. Melakukan pemetaan kompetensi (competency mapping) terhadap karyawan untuk mendukung pengembangan karier dan perencanaan suksesi. Bekerja sama dengan tim Learning & Development dalam menyusun rencana pelatihan berbasis gap kompetensi. Memberikan rekomendasi terkait struktur organisasi, grading jabatan, dan pengembangan karier berdasarkan hasil analisis kompetensi. Membuat laporan evaluatif dan analisis data terkait perkembangan kompetensi dan efektivitas program pengembangan.

Provide technical support for computer hardware, printers, LAN/WLAN networks, and software systems. Perform installation, configuration, and upgrades of hardware and software. Conduct routine maintenance and troubleshoot hardware, software, and network issues. Collaborate with other departments to resolve IT-related problems effectively and in a timely manner. Document support cases and maintain accurate technical records.

Troubleshooting: perangkat (PC, printer, jaringan) & software (OS, Office, email, aplikasi internal) Standby/On-call & Support Lapangan kendala hardware & software Jaringan: cek konektivitas, konfigurasi dasar Wi-Fi/LAN, di klinik Perangkat & Aset TI: setup perangkat baru, inventaris, patch/update rutin Keamanan: antivirus/EDR, patching, edukasi phishing, kontrol USB Vendor & Pembelian: koordinasi garansi/servis, ajukan kebutuhan perangkat Maintenance USG

Develop and maintain server-side logic and APIs. Manage and optimize databases and integrations. Ensure security, performance, and scalability of the system. Work closely with front-end and QA teams. Write clean, maintainable code and documentation.

Perform IT infrastructure support (hardware and equipment), including preventive maintenance (anti virus protection, warranty renewal), troubleshooting (PCs, printers, scanners, projectors, and LAN), servers and communication lines (PABX), in order to ensure IT infrastructures in all offices are working properly and effectively. Perform IT system support, including software installation, maintenance (licensed renewal) and trouble shooting, in order to ensure systems in all offices are working properly and effectively. Execute support on user management, filing and data management (user ID’s and passwords, data backup and protection), in order to ensure all systems and data are working within security standards. Respond to customer concerns and address the need through technical support and instruction, in order to ensure HO end user support has delivered support service to customers. Determine the hardware and software issue and evaluate the best way to resolve it, in order to ensure IT peripherals in all offices are functioning properly. Develop a strong communication networks when talking and assisting customers. Release a repair instruction memo for any IT infrastructure that need to be fixed by the hardware vendors and issue IT recommendation to replace the broken devices Develop and maintain continuous relationship with hardware and software maintenance vendors, in order to ensure reliable supports in case of IT problems and maintenance. Provide internal mentoring and training to all related users in company regarding IT related matters, in order to ensure the transfer of IT knowledge to all users. Maintain and update data related to IT infrastructure such as number of inventory, support ticket, recommendation being issued, PR (purchase requisition) being released and IT peripherals being delivered by vendors and distributed to users. Develop IT technical documentation to share with other colleagues, in order to build up the teamwork among HO end user support specialist.