· Strategically working with the management team in defining the Human Resource Management strategy of the company. · Developing company policy/procedure, business process improvement, and tools related to human resource activities. · Provide HR support and consultation on issues, such as recruitment, performance management, compensation, payroll, employee relations, and people development. · Manage and calculate payroll with HRIS system. · Maintain payroll processing and records, ensuring accurate data input and timely salary transfers. · Manage relationships with vendors, service providers, and landlords, ensuring timely invoicing and payments. · Coordination with GA team to manage administrative tasks among office staff, including business travel, permit and visa applications, and KITAS. · Assist in preparing the annual office budget, planning expenditures, analysist variances, and making necessary adjustments.

Mengelola seluruh aspek sumber daya manusia, termasuk perekrutan, penempatan, pengembangan, kompensasi, dan hubungan karyawan. Membuat dan mengimplementasikan kebijakan dan prosedur SDM yang sejalan dengan peraturan ketenagakerjaan. Mengkoordinasikan kegiatan administratif seperti pemeliharaan kantor, pengadaan, dan logistik. Mengembangkan dan melaksanakan program kesejahteraan karyawan untuk meningkatkan kepuasan karyawan.

Verification all material from Service centre & HQ, do confirmation gap Teardown device /MB, contact with other factory/FAE Dispatch, contact with logistic company Material control (system & physical), operation system, divide material (situation & value) Material packing, Scarp material, Stock count

- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution - Recommend potential products or services to management by collecting customer information and analyzing customer needs - Contribute to team effort by accomplishing related results as needed - Manage large amounts of incoming calls - Identify and assess customers' needs to achieve satisfaction - Build sustainable relationships of trust through open and interactive communication - Resolve customer complaints via phone, email, mail, or social media - Use telephones to reach out to customers and verify account information - Greet customers warmly and ascertain problem or reason for calling - Take payment information and other pertinent information such as addresses and phone numbers - Set promo at website & e-commerce

Purchase Marketing Services and Materials (such as : POSM, POP, Flyers, Smartphone Display Table, other Gifts needed for the monthly and yearly events) Source, find, deal, and negotiate with the new local vendor, as well as vendor evaluation & contract negotiation Fixed asset data & maintenance Purchase order creation Delivery schedule maintenance & coordination

Melayani permohonan pengiriman barang pelanggan Melayani komplain pelanggan Menginformasikan rencana perjalanan kapal dan tata cara pengiriman barang kepada pelanggan Memastikan kelengkapan dokumen pelanggan dan memastikan pencatatan data di system secara akurat Menindaklanjuti permintaan dan permohonan pelanggan Melaporkan kegiatan yang berjalan kepada pihak terkait Memastikan kebutuhan pengiriman barang pelanggan terpenuhi

Berhubungan dengan pihak internal maupun eksternal yang berkaitan dengan transaksi Kas Besar. Menerima dan melakukan Verifikasi Invoice dan Nota – Nota transaksi dari Pihak Internal / Eksternal. Membuat Payment dan Receive Voucher. Melakukan pembayaran ke Vendor ( Shipper/Liner/Agent/Customs) Melakukan pembayaran ke pihak lain (Kas Negara, BPJS, biaya listrik/makan & lainnya) Mengatur arus payment ke Supplier. Melakukan Penginputan Internet Banking & penginputan kas besar kedalam excel. Membuat daily Report Bank. Update Rekap Outstanding (Kasbon). Menyiapkan Setoran ke Bank.

- Memeriksa kondisi kendaraan secara berkala, mendeteksi apabila ada masalah keamanan pada kendaraan, dan mengatasi kemungkinan terjadinya kerusakan kendaraan - Merancanakan rute dan jadwal pengiriman - Mendokumentasikan laporan pengiriman barang - Mematuhi peraturan yang berlaku dalam mengemudikan truk - Memenuhi SOP (standard operational procedure) yang ditetapkan oleh perusahaan - Melaporkan apabila ada produk yang cacat, kecelakaan, ataupun pelanggaran kepada perusahaan

Bertanggungjawab membantu Supervisor General Affair dalam menjalankan fungsi pengelolaan keuangan