Develop and maintain relationships with key decision-makers in target accounts Conduct product presentations and demonstrations tailored to customer requirements Prepare and deliver persuasive sales proposals and quotations Collaborate with engineering and product teams to ensure solution feasibility Negotiate contract terms, pricing, and service agreements to meet sales targets Provide ongoing after-sales support and technical guidance to customers Track sales activities and pipeline in CRM, and report on performance forecasts Stay up to date on market trends, competitor offerings, and industry regulations

Provide technical support for desktops, laptops, software systems, NAS, printers/MFP, backup facilities, and other IT equipment. Troubleshoot network issues within a Windows domain environment, including TCP/IP, Active Directory, firewalls, and routers. Manage corporate email setup and administration using Exchange Server and related tools. Oversee system administration for various servers and maintain hardware/software inventory documentation. Propose and implement IT initiatives aimed at enhancing operational efficiency. Supervise contract personnel and conduct site surveys for diverse infrastructure projects, including telecommunications and networking. Perform additional tasks as directed by the immediate supervisor.

Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution Applies understanding and knowledge of information systems products and services to assist users. Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems. Coordinates referrals to appropriate technical, professional, or service personnel. Receives and prioritizes issues and forwards using appropriate escalation procedures. Provides functional or task leadership. Coordinates special projects and system upgrades. Briefs customers and/or management on the status of resolution efforts. Serves as a technical advisor to users with complex systems issues by resolving or conferring with technical personnel. Recommends system or process improvements, including procedures, training, and enhanced documentation. May provide occasional functional and technical guidance to less experienced staff. The incumbent oversees and coordinates with quick-response customer support team and interfaces with clients (over the phone or other support channels) to troubleshoot, analyze and diagnose more complex issues and engage appropriate technical resources to resolve client issues. The incumbent works under limited supervision to provide prompt and professional Help Desk service through quick processing and prioritization of a variety of problems. All other duties as assigned.

1. Melakukan tugas kebersihan seluruh area perusahaan.

- Mengemudikan mobil untuk mengangkut barang pesanan - Mencatat dan melaporkan seluruh kegiatan perjalanan kepada perusahaan - Mengantarkan material ke lokasi tujuan dengan tepat waktu, aman dan tidak rusak - Mengoperasikan unit truck sesuai prosedur yang ada - Menjaga kebersihan dan keteraturan truk - Melapor kepada pengawas setiap ada kebutuhan perawatan atau kerusakan - Diutamakan orang yang hafal daerah Medan

1. Mengemudikan kendaraan sesuai rute dan jadwal yang telah ditentukan. 2. Menjaga keselamatan penumpang, barang, dan kendaraan selama perjalanan. 3. Melakukan pengecekan kondisi kendaraan sebelum dan sesudah digunakan (BBM, oli, rem, ban, lampu). 4. Memastikan kendaraan selalu dalam kondisi bersih dan layak jalan. 5. Mengantar dan mengambil dokumen, barang, atau penumpang sesuai instruksi. 6. Mematuhi peraturan lalu lintas dan kebijakan perusahaan. 7. Melaporkan kerusakan kendaraan atau kejadian tidak terduga kepada atasan. 8. Mengisi log perjalanan dan penggunaan kendaraan. 9. Membantu proses bongkar muat ringan jika diperlukan.

Handle incoming and outgoing customer interactions via phone calls, including listening to recorded calls for quality assurance and training purposes. Respond to customer inquiries and provide support through messaging platforms such as WhatsApp, WeChat, and other omnichannel tools (e.g., email, live chat, or integrated platforms). Manage booking services for customers, including arranging body checks, clinic appointments, or related services (coordinating with providers, confirming slots, and following up on bookings). Resolve customer complaints, provide accurate information, offer appropriate solutions or alternatives, and follow up to ensure satisfaction. Perform administrative and operational duties, including data entry, processing orders, updating customer/clinic records, generating reports, and managing documentation. Undertake any ad-hoc tasks assigned by the manager to support team operations and business needs.

Follow up all fresh leads every day on time. Conduct texting and calling to follow up with potential customers and introduce our financial advisory services with a focus on bank loan applications. Educate potential customers on the loan application process, requirements, and benefits of working with our firm. Gather necessary information from prospects to assess their eligibility and assist them in completing the application. Follow up with interested prospects to answer questions, address concerns, and provide additional information as needed. Maintain accurate and up-to-date records of all customer interactions and follow-up activities in our CRM system. Meet or exceed monthly targets for lead generation, call volume, and conversion rates.

1. Melakukan proses rekrutmen secara menyeluruh (end-to-end) mulai dari pengumpulan kebutuhan tenaga kerja, pembuatan iklan lowongan, penyaringan lamaran, wawancara, hingga penempatan karyawan baru. 2. Mengelola proses onboarding dan orientasi karyawan baru agar adaptasi kerja berjalan efektif. 3. Bertanggung jawab atas pengelolaan payroll serta administrasi data kepegawaian (kontrak kerja, perpanjangan, Surat Keterangan Masa Percobaan, dsb). 4. Mendukung implementasi ISO 9001:2015 di perusahaan.

Mengembangkan dan mengelola basis pelanggan yang kuat dengan membangun hubungan yang solid dan memahami kebutuhan pelanggan. Mengidentifikasi peluang penjualan baru, menghasilkan lead, dan mengonversi lead menjadi penjualan yang berhasil. Memberikan saran produk yang tepat dan solusi penjualan untuk memenuhi kebutuhan pelanggan. Mencapai dan melampaui target penjualan kuartalan yang ditetapkan. Memastikan ketersediaan stok dan pengiriman produk yang tepat waktu. Membantu tim pemasaran dalam merencanakan dan melaksanakan kampanye pemasaran. Memberikan umpan balik yang berharga dari pasar untuk pengembangan produk di masa depan.