Process sales transactions accurately using the cash register. Handle cash, credit cards, and other forms of payment, ensuring accurate recording of transactions. Provide excellent customer service by greeting customers and responding to inquiries. Assist in managing inventory and restocking shelves as needed. Maintain cleanliness and organization at the cashier station. Prepare daily sales reports and reconcile cash drawers at the end of shifts. Address and resolve customer complaints and issues promptly.

Preparing of purchase order and receiving reports Coordinating and providing a canvas of suppliers for various equipment needed in the office Processing government statutory requirements Assist the client management team in processing contracts and renewal with clients.

Greet and welcome customers warmly Provide accurate information about our classes, programs, internal events and studio policies Respond to general enquiries via email, WhatsApp, phone, and walk-ins Process student enrolments, withdrawals, payment collection and other administrative tasks Maintain accurate records of class schedules, registrations, private bookings and payments using our studio management software Handle customer feedback or concerns in a professional, solutions-oriented manner Ensure the studio is kept neat, organised, and report any maintenance issues Work closely with the General Manager and Studio Manager on daily operations and process improvements Take initiative to identify gaps and contribute to team effectiveness Assist in mentoring or guiding junior team members when required Any other tasks related to customer support and studio operations

1) Resolve customer issues related to purchase, orders, shipping, set up, connectivity, and warranties with precision. 2) Provide attentive responses to customers that incorporate a thorough understanding of their concerns and offer step-by-step guidance and solutions to satisfy questions or remedy issues. 3) Deliver premium customer service through chat, email, and phone channels. 4) Respond to inquiries, troubleshoot problems, and provide information with a focus on exceeding customer expectations. 5) Anticipate and address potential issues, preventing disruptions before they impact the customer experience. 6) Collaborate with other teams to identify recurring problems and contribute to continuous improvement initiatives. 7) Maintain up-to-date knowledge of our clients’ products and services to effectively assist customers. 8) Contribute to the creation and updating of knowledge base articles for internal and customer reference. 9) Demonstrate empathy and active listening skills during customer interactions. 10) Communicate complex concepts in a clear and understandable manner. 11) Adhere to established quality standards in all customer interactions. 12) Participate in regular training sessions to stay abreast of industry developments and enhance skill sets.

Memeriksa kualitas dan kuantitas bahan baku yang datang dari supplier baik itu Buah, Sayur, Homemade, dan Groceries/Market Punya pengalaman sebagai kasir (Menjadi nilai tambah) Memajang barang yang akan dijual dengan rapi, layak, dan Menjaga kebersihan area atau pajangan Melaksanakan inventory harian dan bulanan Melayani customer dengan customer service yang baik Terbiasa menangani transaksi online shop

Melakukan pencatatan transaksi keuangan harian ke dalam sistem akuntansi perusahaan. Menyusun jurnal, rekonsiliasi, dan laporan keuangan bulanan. Memastikan ketepatan dalam pengelolaan faktur, pembayaran, dan laporan pengeluaran. Melaksanakan pelaporan pajak perusahaan (PPN, PPh 21, PPh 23, PPh 25, serta SPT Tahunan). Membantu penyusunan laporan keuangan tahunan dan dokumen pendukung untuk audit. Berkoordinasi dengan pihak eksternal (konsultan pajak, auditor, dan instansi pemerintah). Memantau dan mengikuti perkembangan terbaru terkait peraturan perpajakan

Mengelola dan merapikan data administrasi secara sistematis. Melakukan input data serta membuat surat jalan hadiah promo. Melakukan rekapitulasi serta verifikasi invoice klaim distributor Membuat payment voucher hadiah promo Mengecek dan mengarsipkan dokumen TPS Toko Melakukan perhitungan dan klaim pencapaian TPS Monitoring proses penyerahan hadiah promo kepada pihak terkait Memdukung berbagai kebutuhan administrasi tim sales

1. Melakukan proses rekrutmen (End to End Process) 2. Melakukan penyusunan dan pendistribusian perjanjian kerja 3. Melakukan pengelolaan database pekerja 4. Melakukan proses penggajian 5. Melakukan pengelolaan administrasi Pekerjaan

Provide a professional and courteous welcome to all guests, clients, and visitors, ensuring a positive first impression. Manage visitor flow by directing guests to the appropriate departments or personnel in an efficient manner. Handle incoming telephone calls, messages, and inquiries with accuracy and professionalism, and escalate when necessary. Maintain high standards of personal presentation, communication, and service etiquette in line with company policies. Administer incoming and outgoing correspondence, including letters, documents, invoices, and packages, ensuring proper recording and distribution. Coordinate meeting room bookings, including scheduling, preparation, and readiness of facilities. Ensure meeting rooms are maintained in a clean and organized condition, with all necessary supplies available. Oversee the cleanliness, orderliness, and overall comfort of the Level 25 lobby area.

•⁠ ⁠Generate prospective lead lists to support sales/agency activities. •⁠ ⁠Assist the sales/agency team in following up with customer regarding quotations, appointment and scheduling •⁠ ⁠Accompany sales/agent on sales visit/online meeting (if needed) case by case •⁠ ⁠Perform other adhoc task as assigned by the superior