Sales & Business Development Identify and pursue new business opportunities in the ELV systems sector (CCTV, Access Control, Fire Alarm, Intercom, AV systems) Develop and maintain relationships with corporate clients, government entities, construction companies, and facility management firms Conduct site surveys and assessments to understand client requirements Prepare and present compelling technical and commercial proposals Negotiate contracts and close deals to meet monthly and quarterly sales targets Maintain a robust sales pipeline and provide accurate sales forecasts Client Relationship Management Build and maintain long-term relationships with key decision-makers Conduct regular follow-ups with existing clients to identify upsell and cross-sell opportunities Address client inquiries and concerns promptly and professionally Coordinate with technical teams to ensure smooth project handover and client satisfaction Market Intelligence Stay updated on industry trends, competitor activities, and market dynamics Attend industry events, exhibitions, and networking opportunities Provide feedback to management on market requirements and emerging opportunities Compliance & Documentation Ensure all proposals comply with SIRA, ADMCC, Civil Defense, and other UAE regulatory requirements Maintain accurate records of all sales activities, client interactions, and opportunities in CRM system Prepare regular sales reports and performance updates for management

· Perform Desktop Support services to users which includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations. · Perform imaging/re-imaging · Perform asset inventories · Perform technical escalation to 3rd party vendor or resolver groups (where appropriate) · Updates Incident records · Creates and updates work instructions (where necessary) · Document standards and procedures (where necessary)

Be part of our client's team as an Order Management & Sales Support Specialist, where you will play a key role in supporting an overseas sales team by overseeing the end-to-end execution of sales transactions. From preparing quotations to coordinating orders, billing, and delivery schedules, you'll ensure every request is processed accurately, communicated clearly, and completed within agreed timelines. Your work directly contributes to operational efficiency, customer satisfaction, and revenue support. Manage and process sales quotations and orders using internal systems and tools Coordinate order fulfillment activities, including scheduling, delivery timelines, and billing requirements Respond to customer and internal inquiries promptly, ensuring clear and professional communication Track multiple projects simultaneously while maintaining accuracy and attention to detail Maintain up-to-date records and provide regular status updates through the system portal Ensure all transactions comply with internal standards, pricing rules, and documentation requirements Proactively identify potential delays or issues and coordinate with relevant teams to resolve them Follow established workflows while recommending improvements to enhance efficiency and service quality Performance Expectations (KPIs) Timely and accurate completion of quotes and orders Consistent adherence to standard processes and documentation requirements High responsiveness to internal and external stakeholders Regular system updates and project tracking compliance Active participation in training and continuous improvement initiatives

Increase sales from assigned areas by developing existing customers, acquiring new business and regaining the inactive customers Develop and maintain an effective relationship with customers Maintain strong relationship with internal stakeholders Increase sales opportunities and maximize the company’s revenue Achieve sales targets and productivity KPI’s Increase the market share and sales revenue Prepare proposals, presentation and quotations to customers Assist ad-hoc project(s) assigned by management

Mengelola administrasi keluar-masuk suku cadang (spare part) di gudang secara akurat dan cekatan. Melakukan stock opname secara berkala untuk memastikan kecocokan data fisik dengan sistem. Membuat laporan terkait aktivitas spare part. Melayani kebutuhan suku cadang untuk mekanik bengkel maupun pelanggan (counter).

Mengatur dan membuat jadwal pengiriman barang Menyiapkan administrasi surat jalan dan surat pengantaran barang Berkoordinasi dengan tim gudang untuk memastikan kesesuaian barang yang akan dikirim Melaksanakan proses pemanggilan, penimbangan dan pemantauan kelayakan truk serta memastikan berat produk dalam truk sesuai dengan sistem dan prosedur yang telah ditetapkan

* Melakukan proses pembelian barang dan jasa sesuai kebutuhan operasional perusahaan. * Mencari, mengevaluasi, dan menjalin hubungan kerja sama dengan vendor/supplier. * Membuat dan memproses Form Pengajuan Pembelian Barang (FPPB) serta Purchase Order (PO). * Melakukan monitoring pengiriman barang agar sesuai dengan jadwal dan spesifikasi. * Memastikan kelengkapan dokumen pembelian seperti quotation, invoice, surat jalan, dan faktur pajak. * Melakukan negosiasi harga dan terms pembelian untuk mendapatkan best value bagi perusahaan. * Berkoordinasi dengan tim internal terkait kebutuhan material proyek maupun kantor. * Menyusun laporan pembelian dan database vendor secara berkala.

Receive and follow up on every purchase request submitted Coordinate with other divisions or departments and suppliers to obtain the goods needed Compare available items with industry trends to determine appropriate pricing. Receive goods and ensure all deliveries contain all requested items Develop and search for new suppliers and negotiate prices, terms and conditions to get the best price and service guarantee

Mengatur keluar masuknya barang gudang Mengontrol stock opname Mengontrol kondisi dan isi gudang Mengontrol jadwal pengiriman Membuat laporan (presensi, rekap pengiriman, insentif) Driver dan Helper Melakukan pembinaan kepada bawahan

Melakukan pencatatan seluruh kegiatan administrasi produksi Input / update status divisi produksi Menjaga kelancaran proses produksi, controlling dan crosscheck Melakukan crosscheck data dan barang hasil produksi Membuat laporan penerimaan dan pengeluaran produksi yang diperlukan oleh management Melakukan Stock Opname divisi produksi Membantu proses produksi apabila diperlukan