Record and process financial transactions (journals, invoices, receipts, payments). Assist with accounts payable and accounts receivable. Reconcile bank statements and general ledger accounts. Support month-end and year-end closing activities. Prepare basic financial reports and schedules. Maintain accurate and organized financial records. Assist with audits and respond to auditor queries. Support budgeting and forecasting activities. Ensure compliance with accounting standards and company policies. Numerical accuracy and analytical skills. Time management and ability to meet deadlines. Good communication and teamwork skills. Integrity and confidentiality. If you want this tailored to a specific industry, country, or experience level, I can refine it.

Develop relationships with the new partners and strengthen the relationships with the existing partners. Developing channel mapping, identifying insights in the local channel/partnership/distributor eco-system. Be responsible for channel recruitment and certification to ensure the quality and quantity of channel resources. Establishing and developing a long-term & win-win channel collaboration practice, including key partners, ISV relationship and IT product reselling, etc. Organize the channel partners, invite them to participate in the channel activities, and improve the brand reputation Cooperate with the marketing team to deliver an effective channel program to promote the solution and product

Provide technical support for desktops, laptops, system/OA software, NAS, printers/MFP, backup systems, and other IT equipment Troubleshoot network issues within a Windows domain environment, including TCP/IP, Active Directory, wireless access points, firewalls, routers, and switches Manage and support corporate email systems (Exchange Server, Outlook, Mobile ActiveSync) Perform system administration for various servers Maintain and update hardware and software inventory records Evaluate, recommend, and implement IT initiatives to enhance operational efficiency Supervise contractors and conduct site surveys for infrastructure-related projects, including telecommunications, machinery, networking, IoT, and IT equipment Perform any other duties as assigned by the immediate superior

First point of contact for technical hardware, software, and network support incidents. Receive and respond to user inquiries and requests via telephone, email, and case tracking system professionally and with speed, accuracy, and proficiency. Perform remote troubleshooting, diagnostics, and incident resolution using remote system management tools Assist with the administration and troubleshooting of Active Directory accounts, Exchange On-Prem and O365 mailboxes, Intune for Mobile, Cisco phones and VPN, Zscaler, CrowdStrike, MFA, and other related applications, following specific processes and guidelines to ensure tasks are completed consistently and efficiently. Log all incoming tasks and requests in the incident tracking system and document all actions, to include all follow-up conversations, status updates, troubleshooting steps, and resolution. Follow up on all assigned tickets or tasks to ensure timely and proper response as well as satisfactory resolution. Keep detail-oriented documents and keep the customer or business partners updated of the status and resolution times. Ensure task turnovers are performed in an accurate and timely manner. Collaborates with NOC to compose and send end-user communications during outages and planned upgrades. Collaborate with other IT groups to resolve complex or widespread issues affecting end users. Contribute technical solutions to the IT Knowledge Base Participate in projects and initiatives as directed by the Service Desk Manager.

Providing technical support to teams within the organization when required Resolve customers’ enquiries or issues upon escalation from internal and external source, ensuring proper follow-up to the final closure. Maintaining and updating technical documents and procedures Identifying and resolving system issues Perform daily system monitoring, verifying integrity and availability of Cartrack’s application Perform daily post installation/ QA validation Review systems and application logs for remote diagnostic of field devices Provide training and assistance to users of Cartrack application systems Provide on-site field support and installation Verify completion of scheduled jobs Internal IT support

- Membantu merapikan ruangan kantor dan memastikan kebersihan lantai perangkat seluruh ruangan kantor - Memastikan kebersihan lingkungan perusahaan - Membuatkan minuman / membelikan makanan karyawan - Mengirim / mengambil dokumen Mengambil & Membereskan piring dan gelas perlengkapan makan karyawan - Menjalankan tugas-tugas lain nya dari atasan terkait kelancaran operasional perusahaan - Melaksanakan general cleaning sesuai jadwal - Membantu mengirim / membeli barang keluar

- Membantu merapikan ruangan kantor dan memastikan kebersihan lantai perangkat seluruh ruangan kantor - Memastikan kebersihan lingkungan perusahaan - Menjalankan tugas-tugas lain nya dari atasan terkait kelancaran operasional perusahaan - Melaksanakan general cleaning sesuai jadwal

- Melaksanakan fungsi delivery sebagai-mana yang telah diatur SOP. - Bertanggung jawab dalam proses pengiriman barang agar dapat terkirim tepat tujuan dan tepat waktu. - Memeriksa kembali barang yang akan dikirim sesuai dengan invoiced