1. Proactively assists and drive talent management program to retain talents while maximize the talent capabilities via effective program, coaching, training, etc. 2. Proactively supports the delivery of HR processes at the business partner’s side 3. Able to provide advice and strategy to business leaders on HR matters such as talent development, performance evaluation, talent acquisition, employee relations, disciplinary and grievances, etc. 4. Support HR work of relatively large-scale departments with complicated business or across regions. 5. Deeply understand business needs, participate in designing and lead the implementation of solutions. 6. Effectively assist in operating HR processes and implement corporate HR policies.

Expand market development and accelerate revenue growth simultaneously in Asia Pacific and global markets (excluding the EU). Develop and manage pipelines across distributors, retail chains, e‑commerce platforms, and B2B partnerships. Establish OEM/ODM collaborations for new product lines and co‑branded initiatives. Conduct market mapping, competitor analysis, and pricing reviews; design tailored go‑to‑market strategies by country. Negotiate commercial agreements (pricing, terms, MoUs, MSAs, distribution contracts) with support from legal and finance teams. Forecast revenue, margin, and demand; ensure CRM discipline (Salesforce or equivalent). Partner with product, supply chain, and marketing teams to adapt assortments, packaging, and messaging for local markets. Implement channel programs (sell‑in/sell‑through, promotions, trade marketing) to achieve quarterly objectives. Represent the company at trade shows and customer meetings; travel extensively across APAC and other territories. Provide deal reviews, risk assessments, and executive updates, with KPIs focused on revenue growth, margin, pipeline conversion, and partner onboarding speed.

Perform troubleshooting for client platform related problems. Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. Perform service requests related to client platforms. Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties. Involved in client platform implementation/upgrade project. Manage client platform implementation/upgrade project. Perform research/evaluation of client platform tools. Provide systems related technical advice to customers or project team. Manage client platform management systems. Manage systems changes through change request process & provide status reports to the relevant parties. Perform client platform related presales tasks. Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design. Ensure service level meets requirement. Propose and implement action plans when required. Established facility management standards/best practices to ensure operation consistency across project/facility management teams.

Consultative Sales and Lead Conversion Manage and convert inbound leads through structured, consultation-based selling Conduct personalized phone consultations to assess customer needs and recommend appropriate solutions Develop strong product and service knowledge to effectively educate and influence customers Increase revenue through upselling, cross-selling, and bundled solution strategies Build long-term customer relationships to drive repeat business Customer Follow-Up and Revenue Optimization Execute structured follow-up strategies to convert high-intent prospects into sales Re-engage inactive customers and maximize customer lifetime value Recover incomplete transactions and improve overall conversion rates Business Development and Account Management Identify, prospect, and acquire new business accounts across target segments Manage inbound B2B inquiries and conduct outbound outreach activities Build and maintain long-term client relationships to support account growth Drive repeat business and expand revenue opportunities within existing accounts Sales Operations and Leadership Support hiring, onboarding, and development of sales team members Create and optimize sales scripts, workflows, and consultation frameworks Establish and track KPIs, monitor performance metrics, and improve sales effectiveness Lead, coach, and manage a high-performing telesales team

Effectively resolve Level 1.5 Service Desk technical queries as per the deliverables outlined Provide remote support to local and oversea user when connected by calls, email or chat when users are facing issue with their computer system. Asking relevant questions to resolve typically known problems within required timescales Ensure appropriate documentation of the interaction with the customer in the prescribed format Ability to communicate clearly and able to provide guidance by giving instruction when performing troubleshooting to identify or resolve the technical issues remotely. Explain to Clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues. Ensure that performance parameters are met to meet SLA targets Ability to clearly transfer technical knowledge to knowledge base, colleagues, and the Customers. Maintain technology documentation, work with Vendors and managing team experience Any ad hoc duties assign by the Company from time to time.

- Membantu merapikan ruangan kantor dan memastikan kebersihan lantai perangkat seluruh ruangan kantor - Memastikan kebersihan lingkungan perusahaan - Membuatkan minuman / membelikan makanan karyawan - Mengirim / mengambil dokumen Mengambil & Membereskan piring dan gelas perlengkapan makan karyawan - Menjalankan tugas-tugas lain nya dari atasan terkait kelancaran operasional perusahaan - Melaksanakan general cleaning sesuai jadwal - Membantu mengirim / membeli barang keluar

Melakukan bongkar muat barang serta memastikan kondisi barang dalam keadaan baik Mengantarkan dan/atau menjemput barang sesuai Delivery Order dengan tepat waktu Memastikan kesesuaian barang dengan dokumen pengiriman (jumlah dan kondisi) Menangani barang retur atau tukar guling dengan baik Mematuhi peraturan lalu lintas dan standar keselamatan berkendara Melakukan administrasi sederhana terkait pengiriman Memeriksa dan menjaga kondisi kendaraan agar selalu siap digunakan Berkoordinasi dengan tim warehouse/admin terkait jadwal pengiriman

profesional, riset mendalam, teknologi mutakhir, dan tata kelola yang baik, Medion terus menghadirkan inovasi holistik dengan visi global. Mengendalikan dan mengevaluasi inventori produk untuk mendukung pemenuhan kebutuhan konsumen

Mengelola proses penilaian kinerja karyawan Menyediakan data dan analisis untuk mendukung pengembangan sistem remunerasi karyawan