Lead and manage a team of Sales Executives to achieve and exceed sales targets. Drive lead management discipline, ensuring every enquiry is tracked, followed up, and converted. Monitor team CRM usage, pipeline quality, and conversion ratios. Develop and implement action plans to optimize showroom traffic and digital lead performance. Deliver training, coaching, and performance feedback to build sales capability. Collaborate with Marketing and Aftersales to execute campaigns and deliver seamless customer journeys. Ensure adherence to Al-Futtaim policies, compliance, and operational standards. Provide regular sales reporting and market intelligence to leadership

Establish and maintain the relationship with the target customers in charge Responsible for the channel management and market analysis Responsible for device product promotion and marketing plan Responsible for all goals related to the customer groups, including sales target/revenue target/collection target/competition target and so on Responsible for Project operation and competition management

Answer phone calls and respond to moderately complex customer inquiries Log, acknowledge, categorize, and prioritize all issue/request tickets Assign tickets and inform the appropriate group for further troubleshooting Check emails regularly and follow up on tickets beyond SLA Provide users with status updates as defined in SLA Provide IT support for technical issues, including Microsoft core business applications and operating systems Provide technical assistance to all end-users, both internal and external clients Diagnose and resolve hardware and software problems Take lead roles as assigned by the immediate supervisor Perform additional tasks as assigned by the immediate supervisor

Provide technical support to end users for hardware, software, and networking issues (onsite or remotely). Install, configure, and maintain desktops, laptops, printers, and other peripherals. Troubleshoot system issues, including operating systems (Windows/macOS) and standard office applications. Set up and support user accounts, email, and access permissions. Maintain asset inventory and documentation of IT support activities. Coordinate with vendors for hardware replacements and warranty claims. Ensure timely resolution of tickets and maintain service level agreements (SLAs). Educate and guide users on best practices and preventive maintenance.

* Provide 24×7 monitoring and L1 support for PTPTT, Research, Middle Office, FYT and network teams. *Work according to the rotational shift schedule to support the 24×7 IT operation and monitoring requirements. * Perform daily system health checks at fixed times (8:00 / 8:20 / 9:30) and complete end-of-day routines. * Monitor system alerts via SolarWinds and remote access tools (Perfect SS, Usher Pass). * Respond to after-hours emergency alerts by phone, email and IM, and follow escalation procedures. * Prepare monthly operation reports including incident volume, response time and performance summary. * Support daily operation, troubleshooting coordination and service availability for internal business departments.

Melakukan tugas-tugas akuntansi rutin seperti pencatatan jurnal transaksi, rekonsiliasi akun, dan penyiapan laporan keuangan. Membantu proses administrasi perpajakan (PPN, PPh) sesuai ketentuan yang berlaku. Berkoordinasi dengan tim Pajak dan kasir terkait dalam penyediaan data keuangan. Memastikan data keuangan tersusun rapi dan akurat

· Membangun, memimpin, dan mengembangkan tim marketing agar mencapai target perusahaan · Menyusun dan mengeksekusi strategi serta rencana pemasaran yang efektif · Meningkatkan volume penjualan dan memperluas jaringan pelanggan perusahaan · Menjaga hubungan baik dengan pelanggan dan mitra bisnis di industri konstruksi bangunan · Berkolaborasi dengan tim lain untuk memastikan pelaksanaan proyek dan kepuasan pelanggan

· Memasarkan produk elevator, escalator, dan inclinator perusahaan ke pasar potensial · Melakukan kunjungan ke calon pelanggan dan menjalin hubungan bisnis yang baik · Menyampaikan presentasi produk dan solusi sesuai kebutuhan proyek · Melakukan monitoring terhadap proyek dan aktivitas penjualan yang berjalan

The Web Developer will be responsible for day-to-day coding and development activities. This will include relevant Unit Testing using various Unit Testing tools, as applicable in an Agile and DevOps Environment. This will also include working efficiently with the respective teams and giving consistent results that align well with business needs. The developer must be reliable, should show a high-level of understanding, have an innovative attitude, and be able to meet objectives in a timely manner. They should demonstrate an ability to pro-actively communicate progress and requirements to the technical lead and manager as required. The correct individual will be highly driven and motivated, and be able to meet new and demanding targets consistently and successfully as required. Write well-organized and sustainable code. Design new software and perform modifications/maintenance to existing software. Present ideas for software improvements. Work closely with other team members to achieve common goals. Identify and communicate best development practices. Debug/Troubleshoot deployed software. Document requirements and implementation. Work closely with other developers and other staff (including but not limited to Product Manager, Operations, Testers, etc.).

• Manage server infrastructure (Linux / Windows). • Perform system monitoring, patching, and maintenance. • Support virtualization environment and system backup. • Ensure system availability and security compliance. • Manage inhouse tools & application front-end & back-end • Query data of all tickets & contract data to inhouse database