Managing the Manager's schedule, meetings, and appointments. Handling email and phone correspondence. Preparing and formatting legal letters and documents. Organizing and maintaining files and records. Coordinating with clients and external parties.

Provide quality services including but not limited to ticketing & reservation services through telephone and emails Offer immediate assistances towards complaints

Join an Australia‑based company that is a global leader in high‑performance sportswear, driven by scientific innovation and Australian sporting excellence.

1. Communication & Coordination Manage and respond to emails in a timely and professional manner Send outbound communications to patients (appointment reminders, follow-ups, updates) Handle phone calls and patient inquiries Liaise with patients regarding appointments, rescheduling, and reviews 2. Patient Management Arrange and confirm patient appointments and follow-up visits Track patient schedules and ensure timely reviews Maintain accurate and up-to-date patient records 3. Administrative Support Prepare, organize, and collate reports and documents Maintain filing systems (digital and/or physical) Assist with general office administrative tasks 4. Billing & Payments Process payments (cash, card, or digital methods) Issue invoices and receipts Assist with basic accounting or payment reconciliation 5. Operations Support Ensure smooth day-to-day clinic operations Support doctors and healthcare staff with administrative needs Monitor and follow up on pending tasks

Operational Excellence This role requires a high level of spoken English with western accent. Maintain a high level of product knowledge, staying up-to-date on new product launches, promotions, and policy changes. Accurately document all customer interactions, transactions, and resolutions in the Customer Relationship Management (CRM) system. Meet or exceed individual and team performance targets, including response time, resolution rate, and customer satisfaction (CSAT) scores. Identify and report trends in customer inquiries or product issues to management to help improve product quality and service processes. Teamwork and Compliance Collaborate effectively with team members and other departments to ensure a seamless customer experience. Adhere strictly to all company policies, procedures, and quality standards. Participate in training sessions and team meetings to enhance skills and knowledge.

- Pengoperasian Mesin Injection - Memonitor proses produksi - Memastikan kualitas hasil produksi

Menyiapkan Administrasi pengiriman dan pembuatan Surat Jalan pengiriman Melakukan dan support semua proses Administrasi yang berkaitan dengan Follow up & Logistik Melakukan pengolahan data dan melakukan pemberkasan dokumen Follow Up Memantau proses produksi secara rutin untuk memastikan efisiensi dan kualitas produk. Berkoordinasi dengan tim produksi untuk mengidentifikasi dan menyelesaikan masalah produksi dengan cepat dan efisien. Mengelola hubungan dengan pelanggan dan memastikan bahwa pesanan diproses sesuai dengan permintaan.

Melakukan pencatatan transaksi keuangan harian ke dalam sistem akuntansi Menyusun laporan keuangan seperti laporan laba rugi, neraca, dan laporan pendukung lainnya Melakukan rekonsiliasi bank serta monitoring hutang dan piutang perusahaan Mendukung proses closing bulanan dan memastikan kelengkapan data transaksi Mengelola dan mengarsipkan dokumen keuangan secara rapi dan sistematis Berkoordinasi dengan tim internal terkait administrasi keuangan