• Manage attendance alerts, employee leave inquiries, and HRMIS updates, ensuring timely tracking, follow‑up, and reporting, including quarterly vacation analysis. • Support the complete employee lifecycle including onboarding, offboarding, social security processes for Emirati employees, and regulatory exam registrations. • Administer medical insurance for assigned countries, ensuring policy compliance, issue resolution, and accurate coordination with Benefits and Payroll teams. • Maintain accurate employee files (physical and electronic) in line with corporate HR standards and statutory requirements. • Coordinate with government entities such as MOHRE, handle holiday announcements, and ensure timely compliance with AML/CTF regulations and training.

Manage key accounts for international sports brands by nurturing strong relationships through consistent and thoughtful communication tailored to each client's needs. Engage daily with clients to identify their requirements, deliver customised solutions, and ensure their satisfaction with products and services. Identify new business opportunities within assigned accounts by analysing trends and proactively suggesting ways to enhance revenue growth. Coordinate closely with internal teams such as product development, production, customer service, and overseas departments to streamline operations and deliver seamless client experiences. Support the creation of seasonal catalogues and product presentations that effectively showcase offerings and align with client expectations. Maintain comprehensive reports and documentation to monitor account performance, track progress against targets, and provide actionable insights. Apply analytical skills to identify emerging trends, uncover opportunities for improvement, and address potential challenges within managed accounts. Utilise experience in marketing, sales, or merchandising within the apparel, fashion, or sports sectors-especially trims-to inform strategic decisions. Align product strategy and go-to-market plans with commercial teams to ensure cohesive execution across all channels. Collaborate with marketing colleagues on developing impactful product catalogues and promotional materials that resonate with target audiences.

To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight. Be available to take calls. Prompt response to queries via voicemail / email / fax. Accurate assessment/ resolution of problems. Provide first level support to troubleshoot and solve technical problems. Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests. Coordination for employee user account administration, activation, changes, and terminations. Receive and answer all users' IT service request calls.

Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution. Applies understanding and knowledge of information systems products and services to assist users. Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems. Coordinates referrals to appropriate technical, professional, or service personnel. Receives and prioritizes issues and forwards using appropriate escalation procedures. Provides functional or task leadership. Coordinates special projects and system upgrades. Briefs customers and/or management on the status of resolution efforts. Serves as a technical advisor to users with complex systems issues by resolving or conferring with technical personnel. Recommends system or process improvements, including procedures, training, and enhanced documentation. May provide occasional functional and technical guidance to less experienced staff. The incumbent oversees and coordinates with quick-response customer support team and interfaces with clients (over the phone or other support channels) to troubleshoot, analyze and diagnose more complex issues and engage appropriate technical resources to resolve client issues. The incumbent works under limited supervision to provide prompt and professional Help Desk service through quick processing and prioritization of a variety of problems. All other duties as assigned.

To lead in the system design and implementation of new projects or on-going changes to business applications at agreed timelines. To perform root cause analysis on incidents. To perform analysis, assessment, and design on application new initiative. Identify opportunities to improve system stability. Ensure changes comply to internal & external regulatory requirements. Execute System Development Life Cycle (SDLC). Support in the evaluation and procurement of systems solutions to meet business requirements. Requirement Analysis - ensure completeness of the business & system requirements. Manage and monitor environment readiness. Conduct System Integration Testing (SIT). Review User Acceptance Testing (UAT) test scripts. Quality Control - Manage and control changes to the application objects to ensure system integrity. Implementation - Manage, coordinate and execute deployment activities. To lead in ensuring successful delivery of business project implementations and initiatives within budget, scope and timeline, where applicable. Guide, coach and supervise team members in ensuring all of the above are completed and executed successfully, where applicable. Ensure compliance to the internal control and standards and also to comply with regulatory requirements. Ensure SDLC documentation for new systems/enhancement is in order as per internal guidelines and procedures. Execute corrective and remediation measures with the relevant parties relating to audit findings, ensuring actions are taken within deadline. Support in the planning, managing and testing of DRP and BCP of business applications to achieve successful fail-over when the situation arises. Be guided in the follow-up on commitments related to audit finding, ensuring actions are taken within deadline. Be guided in managing and controlling changes to the application objects to ensure integrity of the system. Assist in managing and controlling changes to the application objects to ensure integrity of the system.

Memahami produk-produk yang akan ditawarkan serta kegunaannya Melakukan riset-riset untuk mendapatkan konsumen-konsumen baru (baik melalui tender maupun penjualan langsung) Mengurus dan mengembangkan platform penjualan online Menjalankan tugas promosi dan marketing untuk meningkatkan penjualan Memiliki etika kerja yang baik, mampu bekerja sendiri secara giat untuk mencapai target penjualan yang telah ditetapkan Memiliki go-getter attitude untuk mencari konsumen baru di seluruh Indonesia Melakukan tindak lanjut (follow-up) secara rutin kepada seluruh konsumen tetap Mengumpulkan dan menangani setiap informasi, janji temu dan keluhan konsumen Secara rutin memberi laporan dan mempertanggung-jawabkan hasil kerja

Mencari customer baru untuk melakukan treatment Maintain, dan follow up customer dari berbagai networking yang tersedia Melakukan proses konsultasi dan menjawab keluhan Customer Mencapai target penjualan Membuat laporan penjualan

Managing and Handling sales team on their performance Developing & Maintaining relationship with Customers in Semarang Developing & Maintaining relationship with Hospitals (Management) Semarang Presenting and Offering products to Doctors and Hospitals Market Intelligence Creating new sales pipeline and business opportunities

Developing and implementing financial strategies to support the company's overall business objectives Preparing and analyzing financial statements, budgets, and forecasts to provide insights and recommendations to senior management Overseeing the accounting team and ensuring accurate and timely financial reporting Identifying and mitigating financial risks, and implementing appropriate controls and procedures Collaborating with cross-functional teams to support business initiatives and ensure financial compliance Providing financial leadership and mentoring to the accounting team