Mengidentifikasi dan membangun prospek pelanggan baru yang potensial melalui metode prospeksi yang efektif. Menjalin hubungan yang baik dengan pelanggan dan memperluas basis pelanggan yang ada. Memahami kebutuhan pelanggan dan memberikan solusi penjualan yang sesuai. Mencapai dan melampaui target penjualan yang ditetapkan. Memberikan laporan penjualan dan pembaruan secara teratur kepada manajemen. Membantu dalam pengembangan dan implementasi strategi penjualan yang inovatif.

Responsible for accounting and bookkeeping, ensuring compliance with business substance, accounting standards, and internal company requirements. Review and analyze accounting data; conduct monthly comparative analysis and monitor and handle abnormal data. Prepare financial statements, ensuring the accuracy of the income statement, balance sheet, and cash flow statement. Manage and prepare data required for internal and external audits. Provide and complete materials required for consolidated financial statements. Handle other ad-hoc tasks, such as preparing SOP manuals and conducting training for new business initiatives. Familiarity handling Right-of-Use (ROU) Asset & Fixed Asset.

Memastikan transaksi dicatat dengan benar, memperbarui buku besar, mengalokasikan anggaran dengan benar Mematuhi metode, kebijakan, dan prinsip akuntansi yang tepat Menyiapkan laporan keuangan (metode konsolidasi) yang akurat dan tepat waktu Mengelola dan memelihara database akuntansi dan pajak perusahaan dengan benar Menyiapkan laporan pajak yang akurat (paparan pajak, penghematan pajak, risiko pajak, dan perencanaan) Memperbarui aturan dan regulasi terkait akuntansi dan perpajakan Memiliki pengetahuan yang sangat baik tentang kepatuhan pajak dan kemampuan untuk menyiapkan pajak penghasilan badan dan semua laporan pajak (SPT bulanan, SPT tahunan, E-pajak, Pph 21, Pph 23, Pph 25/29, pph 4(2), Pph Badan, Ppn dll Menyiapkan dan Menganalisis akuntansi biaya

Kepemimpinan Tim Memimpin dan mengatur tim admin keuangan — mendelegasikan tugas, menetapkan prioritas, memastikan standar kerja Menjadi koordinator utama antara finance, departemen lain, auditor, dan pihak eksternal Akuntansi & Laporan Keuangan Mengawasi pencatatan transaksi harian (AR/AP, kas, bank) menggunakan Accurate Memimpin monthly closing dan menyusun laporan keuangan bulanan/tahunan (Neraca, Laba Rugi, Arus Kas) Rekonsiliasi bank dan kas secara berkala AR / AP & Cash Flow Mengelola invoice, monitoring aging, follow-up pembayaran Memantau posisi kas dan memberikan proyeksi arus kas kepada manajemen Perpajakan Mengelola PPN & PPh melalui Coretax Memastikan pelaporan pajak tepat waktu dan patuh regulasi Stock Opname & Inventori Memimpin proses stock opname berkala, memastikan kesesuaian sistem vs fisik stok Berkoordinasi dengan tim gudang untuk akurasi data inventori Audit & Perbaikan Proses Penanggung jawab utama dalam proses audit internal maupun eksternal Mengidentifikasi celah dan merekomendasikan perbaikan proses

• Melakukan input data dikomputer (Ms. Excel dan Ms. Word) • Membuat Laporan

Act as the key interface between the customer and all relevant departments in the company. Requires a high degree of customer service and respond timely by phone and email. Responsibility and accountability for assigned accounts and provide day-to-day support by handling customer inquiries and issues. Coordinate flight requests from the owner and liaise with OCC, Crew Planning and Maintenance. Coordinate flight requests through OCC in relation to operational flights for all crew members including visa requests etc. Coordinate maintenance schedule with the owner. Coordinate with the Finance department on invoicing. Proactively communicating with internal and external customers to ensure customer satisfaction. Problem solving Initiative and resolve issues with little direction Establishing and maintaining successful customer service relationships Assist with charter Sales enquiries and setting up of flights.

First point of contact: Acting as the initial point of contact for employees and customers experiencing IT issues. Customer Interaction: Handle inbound and outbound calls, addressing customer inquiries, complaints, and providing information about products or services. Problem Resolution: Actively listen to customers, identify their needs, and provide effective solutions to ensure customer satisfaction. Record Keeping: Maintain accurate records of customer interactions, transactions, comments, and complaints in the company’s database. Follow-Up: Ensure timely follow-up on customer issues and inquiries and escalate unresolved issues to appropriate departments when necessary. Team Collaboration: Work closely with team members and supervisors to improve service delivery and customer experience. Ownership: Taking ownership for incidents and service request. Reporting: Perform daily, weekly and monthly reporting as when required. Trend: Monitors support issues at sites to identify patterns and common issues with the aim of prioritizing resolution of issues that significantly improve the degree of reliability and quality of services.

Develop and execute the sales strategy for the Hong Kong market to achieve annual revenue and growth targets Identify and pursue new business opportunities through proactive prospecting, networking, and industry engagement Build, manage, and maintain a strong sales pipeline to ensure consistent and predictable revenue performance Lead the full sales cycle, including client meetings, needs analysis, solution positioning, proposal preparation, negotiation, and deal closure Develop and manage strategic relationships with key corporate clients to drive customer retention, upselling, and repeat business Collaborate closely with marketing, solution engineering, and operations teams to deliver tailored and competitive proposals Represent the company at trade shows, exhibitions, and industry events to generate leads and strengthen brand presence Maintain accurate pipeline tracking, forecasting, and reporting through CRM to support business planning and performance management

Provision, modify, and deprovision user accounts across platforms such as Slack, Salesforce, Figma, Miro, and other SaaS tools Monitor the in-house ticketing system and acknowledge requests within defined response targets Connect client SaaS platforms with the in-house platform to set up and troubleshoot simple integrations Execute defined runbook procedures and escalate when requests are unclear or out of scope Maintain reliable shift coverage and provide clean handoffs with pending items and ownership details

End-User Support & Communication Provide first and second-line desk-side support for hardware, software, and network-related issues. Maintain effective communication with office users, and IT teams to ensure service alignment. Escalate complex issues to relevant IT teams following defined procedures. Incident & Request Management Log, track, and resolve IT incidents & service requests within agreed SLAs. Assist in major incident coordination when required. Hardware & Software Management Deploy, configure, and maintain IT devices (laptops, desktops, printers, peripherals). Assist in OS imaging, software installations, and patch management. Maintain accurate IT asset inventory (hardware & software) and track life cycle. Vendor & 3rd-Party Coordination Work with vendors, outsourcers, and contractors to deliver IT services (Regional Service Desk, store projects, etc.). Ensure vendor performance meets agreed service levels. Office IT & AV Event Support Support store IT setups, POS systems, and network equipment. Provide technical support for office Audio/Visual (AV) systems, including Town Hall meetings, live events, and conference room setups. Compliance & Documentation Follow ITSM processes (ITIL-based Incident, Request, Problem Management). Maintain knowledge base articles for common issues and resolutions. Other Duties Assist in IT projects (e.g., Windows upgrades, hardware refresh). Perform other IT support duties as assigned.