. Constantly check for suspicious activity and security breaches. . Set up firewalls, encryption, and security protocols to safeguard data. . Regularly review systems to ensure compliance with security standards. . Act quickly to mitigate threats when security breaches occur. . Educate staff on safe online practices and potential security risks.

Oversee the SOC’s daily operations and provide support to all SOC personnel to ensure all MSSP deliverables are met within SLAs Develop and maintain SOC policies and standard operating procedures Act and head of the SOC action approval chain Take a leading role in designing, developing and implementing new MSSP offerings, as well as updating existing MSSP offerings Identify and manage potential and actual operational issues and risks and take corrective action Work as a liaison between the SOC Team, other departments, and upper management Manage service deliveries and onboarding with the delivery team Develop actionable security KPI metrics

Melakukan pembuatan dan pengkinian kebijakan dan prosedur IT Membuat perencanaan project dan menyiapkan laporan secara periodic Memastikan kebutuhan data atas pemeriksaan audit IT terpenuhi dengan lengkap sesuai permintaan dan mengumpulkan tindak lanjut atas hasil audit sesuai waktu yang ditentukan.

Analyze the increase and decrease of E-commerce. Follow up COD payments from partners. Follow up packages for pick up. Analyze big sellers.

Install, secure, maintain, troubleshoot, administer and upgrade Microsoft Windows Server operating systems with all required server roles on assigned servers Hands on Linux OS Install, secure, maintain, troubleshoot, administer, manage users and upgrade Microsoft Active Directory Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. Maintain a Change Management log for changes made in the production environment Maintaining backup and recovery procedures and processes

Develop and execute end-to-end project management activities. Define project scope with key stakeholders and effectively manage milestones and dependencies. Support the management of financial, contractual, and operational commitments. Monitor delivery performance and quality using metrics and status reporting. Mitigate risks as defined in project plan.

Mengelola dan memimpin proses product development dari tahap konsepsi hingga peluncuran. Bertanggung jawab untuk memastikan dan menyelaraskan product sesuai dengan viabilitas bisnis, memenuhi kebutuhan pelanggan (usability), serta fisibilitas teknologi, melalui kolaborasi dengan designer dan engineer. Bekerja sama dengan berbagai tim untuk mendefinisikan product requirement, prioritization, backlog management dan roadmapping. Mengumpulkan, menganalisis, dan menginterpretasikan user feedback untuk memberikan rekomendasi dan insight terhadap product improvement. Berkoordinasi dengan cross-functional team untuk memastikan pelaksanaan dan penyelesaian proyek sesuai dengan tenggat waktu. Melakukan analisis pasar dan riset kompetitor untuk mengidentifikasi peluang dan tren yang relevan dengan industri agritech, logistik, atau rantai pasokan. Mengembangkan dan memonitor OKR (Objective Key Result) untuk mengukur keberhasilan produk dan memberikan laporan berkala kepada manajemen. Mengelola komunikasi dengan user dan pemangku kepentingan lain, untuk memastikan setiap kebutuhan kebutuhan terpenuhi dan memberikan dukungan pasca peluncuran. Beradaptasi dengan perubahan kebutuhan pengguna dan fisibilitas teknologi, serta melakukan perbaikan produk secara berkelanjutan berdasarkan umpan balik dan data yang dikumpulkan.

- Maintain dan support SAP B1 - Membuat aplikasi komputer/ mobile

Provide 1st and 2nd level support e-Commerce applications & systems Ability to diagnose problems in several areas including web application middleware, operating systems, network connectivity, database, and security. Diagnose, troubleshoot and identify solutions to resolve issues. Create user and technical guide documents Communicate with customers for application testing and supports Work closely with Project Manager, QA team, and developers to deliver according to the timeline.

Monitoring and maintaining company’s IT infrastructure including hardware, data & storage, networks, and systems Managing admin-related Microsoft 365 (Microsoft Azure/Entra, Intune, Defender, Purview, and Cloud) Implementing and overseeing security measures to protect the organization’s data and information, including security incident reporting and cyber security training for employees Managing and performing regular maintenance on company devices Providing technical assistance and support to users Troubleshooting technical problems including network, security issues and incidents