Survey lokasi expansi Fishbone dan Backbone Mengumpulkan informasi object survey (Rumah, Ruko, Gedung ataupun kawasan) berupa gambar, video, jalur RoW dan lain - lain Membuat Laporan Survey dengan data yg akurat Menggambar ulang data yang di kumpulkan di lapangan untuk mempermudah team planing melakukan design

Assist in gathering and documenting business requirements from stakeholders. Conduct research and analysis to support the identification of IT solutions. Collaborate with the IT Business Analyst team to create functional and technical specifications. Participate in meetings and workshops to elicit and clarify requirements. Assist in developing and maintaining process documentation. Support the testing and validation of IT solutions. Assist in project coordination and communication with stakeholders. Stay up-to-date with industry trends and best practices in business analysis.

Monitor banking systems and applications in real time to ensure smooth operations with minimal interruptions. Handle incidents and troubleshoot issues, working to quickly identify and solve any problems that impact performance. Work closely with developers, QA teams, and stakeholders to resolve issues and improve system quality. Support the deployment and updates of applications, ensuring smooth transitions. Analyze system performance and suggest improvements to optimize efficiency. Document incidents, causes, and solutions for future reference. Maintain data security and manage user access permissions according to banking policies. Provide support to users by answering questions and addressing any application-related issues.

Oversee the organization’s IT policies and procedures, ensuring compliance with regulatory requirements, legal obligation, industry best practices, and the organization’s risk tolerance.

Develop strategies for the IT security services engineer team to support implementation and post-sales activities. Review technical competencies of the IT security services engineer team and manpower planning to support all running projects. Collaborate with internal and/or external stakeholders to implement IT Security Services projects, including architectures and processes, aligning them with organizational goals. Communicate with stakeholders regarding system status, service updates, planned outages, unplanned outages, and service delivery issues for all running projects.

Establish a project management office (PMO), direct and coordinate the utilization of resources across divisions of the project to reach targets Set deadlines & target, assign responsibilities, and monitor and summarize the progress of the project Prepare reports for upper management regarding the status of the project. Manage all project documentation Meet with clients to take detailed ordering briefs and clarify specific requirements of each project The ensuring project complies with best practices, SOPs, PMO policies, and other policies. Lead and coordinate the customer support team in the project implementation process to ensure the project runs smoothly Support users on change control and system updates Provide training and user manuals to users of a new system Work on multiple projects within the company’s project portfolio simultaneously Resolve project conflicts, manage the relationship with the clients and all stakeholders

Perform project implementation of datacenter virtualization related area(Post Sales) Supervise and assist subcontractor work for projects involving multiple contractor Knowledge transfer/training for customer regarding the implemented project Achieve certification required by company Assist Pre sales team in technical design consultation and POC implementation Skill sharing with other fellow engineer Develop and mentor junior engineer or trainee

Monitoring ticketing system. Membantu pengguna dalam menyelesaikan masalah terkait IT. Melakukan instalasi dan konfigurasi perangkat keras dan perangkat lunak. Melakukan maintenance dan troubleshooting perangkat keras dan perangkat lunak. Mengelola jaringan komputer. Nilai tambah mempunyai dasar bahasa pemrograman & Membangun website menggunakan Wordpress.