Student Recruitment & Counseling Provide guidance and counseling to prospective students regarding programs, admission requirements, and career pathways. Respond to inquiries from prospective students through various channels such as email, phone, social media, and walk-ins. Conduct interviews and consultations with prospective students and parents. Assist prospective students throughout the admission and application process. Recruitment Activities Participate in recruitment activities such as school visits, education fairs, campus events, and other promotional activities. Support telemarketing and outreach activities to potential students. Represent the institution during recruitment events and presentations. School & Partner Engagement Build and maintain relationships with high schools, counselors, and recruitment partners. Support coordination of school visits, presentations, and recruitment events. Marketing & Promotion Support Assist in promoting the Company and its programs to potential students through presentations and promotional activities. Support initiatives aimed at increasing awareness of the institution and its academic programs. CRM & Data Managemen Update and maintain prospective student information in the Customer Relationship Management (CRM) system accurately and timely. Monitor and follow up with prospective students to support conversion from inquiry to enrollment. Assist in analyzing recruitment data and trends when required. Reporting & Administrative Support Prepare reports on recruitment activities, inquiries, and application progress. Submit weekly and monthly activity reports to the Admissions Manager. Assist in coordinating internal communication with academic and operational departments regarding student recruitment.

Melakukan operasi IT sehari-hari, menyediakan peralatan, melakukan manajemen akses pengguna, dan berkontribusi pada peningkatan keseluruhan proses IT dengan lancar. Memberikan bantuan kepada karyawan yang berkaitan dengan IT. Memelihara dan mengelola teknologi informasi dan sistem komputer, termasuk email, PC, laptop, smartphone, router, printer, Wi-Fi, proyektor, dll. Melakukan instalasi perangkat keras dan perangkat lunak, kabel dan jaringan, konfigurasi dan peningkatan PC sesuai kebutuhan untuk karyawan lama dan baru, termasuk, uji coba dan pemecahan masalah jika diperlukan. Mengimplementasikan Praktik keamanan infrastruktur jaringan untuk kantor, konfigurasi dan pemeliharaan seluruh perangkat jaringan. Bertanggungjawab atas pengadaan software dan hardware sesuai kebutuhan perusahaan. Melakukan proses onboarding (yang berkaitan dengan fasilitas IT, seperti laptop, handphone, dan akses ke sistem) dan exit clearance karyawan dengan lancar. Memeriksa kondisi dari perangkat saat melakukan onboarding & exit clearance.

Provide technical support for hardware, software, and network-related issues. · Install, configure, and maintain computers, operating systems, and applications. · Troubleshoot problems related to desktops, laptops, printers, and other IT equipment. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Perform routine maintenance such as system updates, patches, antivirus checks, and data backups. · Assist users in resolving technical issues via onsite or remote support. · Set up and manage user accounts, email, and access permissions. · Support network connectivity including LAN, WAN, Wi-Fi, and VPN. · Document technical issues, solutions, and system configurations. · Coordinate with vendors or third-party providers for IT-related services and repairs. · Ensure IT security standards are implemented and maintained. · Provide basic training or guidance to users on IT systems and applications.

Melakukan pengembangan pengujian dan pemeliharaan sistem aplikasi dengan memenuhi requirement yang ditetapkan, baik front end maupun back end. Membuat script untuk mengakses Database & menghubungkan tabel-tabel dalam Database Mengumpulkan dan mengevaluasi umpan balik pengguna Berkontribusi pada perancangan sistem aplikasi baru Mengerti implementasi server, baik server aplikasi maupun server database

Manage and maintain all servers across environments, from development to production Implement and manage CI/CD pipelines through to production deployment Monitor network performance and server health to ensure system availability and reliability Investigate and respond to findings from SOC (Security Operations Center) / Command Center Manage and maintain server-related tools and infrastructure platforms Manage and support internal IT tools to ensure operational efficiency

Provide timely and effective IT support to users, addressing a wide range of technical issues Monitor and maintain the company's IT infrastructure, including networks, servers, and end-user devices Respond to and resolve incidents and service requests in a professional and customer-focused manner Perform software installations, upgrades, and configurations as needed Assist with the implementation and maintenance of IT security measures Collaborate with the IT team to identify and implement process improvements Provide training and guidance to users on the effective use of IT systems and applications

Perform daily operations of technology systems to ensure they run securely, reliably, and efficiently. Manage and maintain IT infrastructure, including servers and networking, to ensure smooth IT operations. Monitor and maintain hardware, software, and other supporting IT systems to ensure optimal performance. Troubleshoot and resolve technical issues related to systems, networks, servers, and security to minimize downtime. Handle user IT requests, issues, and incidents in accordance with company policies and procedures. Manage user accounts, system access rights, and perform regular data backups while ensuring data security and confidentiality. Manage supporting systems such as CCTV, IP PABX, and Access Control, ensure IT security compliance with ISO 27001 standards, and collaborate with internal teams and vendors to optimize IT performance and security.

Assist in the development and maintenance of interfaces for web applications Optimize interfaces for cross-device responsiveness Collaborate with design and backend teams

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