Responsibilities • Provide desktop, laptop, telephony, system, and application support for local and remote users • Support audio-visual technologies, including video conferencing and live events • Manage and prioritize multiple tasks and projects efficiently • Monitor, log, resolve, and escalate IT issues in collaboration with the team • Demonstrate proactive, responsible, and self-motivated working behavior • Maintain good interpersonal skills and strong customer service orientation • Work effectively as a team player and show willingness to learn Incident & Service Management • Prioritize, escalate, and resolve incidents based on SLA impact and urgency • Proactively communicate progress, delays, or blockers to users • Maintain accurate and timely ticket documentation, including updates and resolutions

Responsible for achieving the monthly target Customer data master accuracy Active Outlet Ensure the selling step walk by FSR Proximity relationship with the customer Monitor service level GT and LMT

Manage end-to-end recruitment processes including job posting, candidate sourcing, screening, interviews, and on-boarding. Handle employee administration (data entry, contracts, attendance, leave management, etc.). Assist in coordinating employee engagement programs and training activities. Prepare and provide HR reports to monitor employee data. Serve as the initial point of contact for employee inquiries regarding HR matters.

Mengelola dan mengawasi operasi harian fungsi HC dan GA, termasuk penggajian, tunjangan, pelatihan, dan administrasi personel. Memberikan dukungan dan saran kepada manajer dan karyawan terkait dengan kebijakan dan prosedur sumber daya manusia. Memastikan kepatuhan terhadap undang-undang ketenagakerjaan dan peraturan terkait lainnya. Mengembangkan dan menerapkan inisiatif pengembangan karyawan untuk meningkatkan kepuasan dan retensi karyawan. Berkolaborasi dengan tim lain untuk mengoptimalkan proses bisnis dan prosedur internal. Memberikan pelaporan dan analisis yang relevan untuk mendukung pengambilan keputusan manajemen. Pengelolaan fasilitas, barang dan aset umum perusahaan. Pengelolaan asuransi dan perizinan terkait perusahaan dan karyawan.

Design warehouse nodes and fulfillment models for representative offices, including node type, capacity planning, cooperation models, pricing structures, cost estimation, and budgeting. Lead the construction, migration, and closure of warehouse nodes, covering warehouse type selection, location planning, resource requirements, layout design, operational processes, IT go-live, and employee training. Manage end-to-end warehousing operations, ensuring physical goods security, accurate inbound/outbound processes, inventory control (CIAG), documentation, and inventory efficiency. Plan and manage short- to medium-term warehousing resources to ensure manpower, space, and capability align with delivery project requirements. Drive IE and lean improvement initiatives, including layout optimization, tooling and equipment enhancement, simulations, and operational efficiency improvements. Oversee warehousing supplier performance, including performance management, communication, BP & IT training, enablement, and compliance management. Identify and manage warehousing risks and Business Continuity Management (BCM), including dangerous goods handling, on-site security, disaster risks, and inventory discrepancies, to ensure safe and uninterrupted operations.

Melakukan negosiasi dan pembelian barang dagang dan non dagang secara efektif dan menguntungkan. Mengelola hubungan dengan pemasok, memastikan pasokan tepat waktu dan memenuhi spesifikasi yang ditetapkan. Menganalisa tren pasar dan permintaan, serta membuat rekomendasi strategis untuk mengoptimalkan proses pengadaan. Mengembangkan dan mengelola portofolio pemasok yang beragam dan kompetitif. Mengawasi dan mengelola persediaan, memastikan tingkat persediaan yang optimal dan meminimalkan pemborosan. Berkoordinasi dengan tim logistik dan keuangan untuk meningkatkan efisiensi rantai pasokan. Memantau dan mematuhi anggaran, kebijakan, dan prosedur pengadaan perusahaan.

Doing incoming process and outgoing process. Doing perpetual stock taking. Implemented warehouse management system. Doing warehouse keeping activity.

Bertanggung jawab atas proses pengadaan barang dan alat kesehatan di rumah sakit, mulai dari permintaan pembelian, pencarian dan negosiasi dengan vendor, pembuatan purchase order, hingga memastikan barang diterima sesuai spesifikasi dan waktu yang disepakati. Selain itu, melakukan administrasi dokumen pembelian, evaluasi vendor, serta memastikan semua proses berjalan sesuai kebijakan dan prosedur rumah sakit.

Assist in the preparation and processing of purchase requisitions, orders and contracts in a timely and accurate manner Liaise with suppliers to obtain quotations, negotiate terms and monitor order status Maintain accurate inventory records and monitor stock levels to ensure availability of materials Support the onboarding of new suppliers and the management of the supplier database Participate in the evaluation and selection of suppliers based on quality, cost and delivery performance Provide administrative support to the Purchasing team as needed Provide periodic report to related stakeholders regarding foreign purchase plan and/or actual purchase.

Menangani proses pembelian, baik impor maupun lokal. Melakukan pencarian dan perbandingan beberapa vendor untuk memperoleh penawaran terbaik. Menganalisis vendor dan supplier untuk menentukan mitra kerja yang paling sesuai. Melakukan negosiasi dengan vendor untuk mendapatkan harga terbaik. Memastikan kesesuaian antara spesifikasi barang/jasa yang dibutuhkan user dengan yang ditawarkan supplier. Memantau proses pengiriman barang hingga sampai tujuan. Memastikan barang tiba dalam kondisi baik dan tepat waktu. Menjaga hubungan baik dengan vendor dan supplier. Membuat dokumen pembelian, seperti invoice, purchase order, dan work order. Melakukan pemeriksaan invoice untuk memastikan tidak ada kesalahan tagihan dari vendor.