- Mengirimkan barnag pesanan ke pelanggan. - Check stok barang pelanggan ketika ada pengiriman. - Menjaga kendaraan operasional. - Memasitkan jumlah barang dan bertanggung jawab terhadap barang yang akan di kirim. - Melaporkan bukti kas keluar ke admin. - Bongkar muat barang di gudang. - Membersihkan area gudang (Jika tidak ada kiriman barang).

- Conduct training on various treatment technique; theoretical and practical - Develop and / or improve training materials in order to better facilitate training, ensuring consistency, quality and up to date - Supports and handles administrative works. - Any other duties as assigned

Develop and maintain strong relationships with distributors, modern trade partners, and key accounts Identify and drive new sales opportunities within the assigned territory Promote and sell home appliance products to retail and distribution channels Ensure optimal product availability, merchandising standards, and stock management in retail outlets Monitor and support distributor performance to achieve sustainable sales growth Conduct regular store visits to strengthen market presence and customer relationships Deliver excellent customer service and after-sales support Consistently achieve and exceed sales targets (sell-in and sell-out) Maintain accurate and up-to-date sales reports, customer data, and market insights

Proactive, hardworking, and is a fast learner Manage multiple customers portfolio Candidate must be able to find new customers and grow existing customers base Maintain relationship with new and existing customers Visit customer regularly and provide solution for their problems

Contract Type: PKWT/Contract Placement Location: At One of Our Clients (Jakarta Area) Working System: Full WFO & Shifting Technical Support: Act as the primary responder for all incoming IT support requests via ticketing systems, email, and phone. Troubleshooting: Diagnose and resolve issues related to Windows/macOS operating systems, Microsoft 365, internal applications, and hardware peripherals (printers, monitors, etc.). Network & Connectivity: Assist in maintaining stable network connections, including basic troubleshooting of LAN/WAN, Wi-Fi, and VPN access. User Lifecycle Management: Manage user accounts, including onboarding/offboarding, password resets, and permission adjustments in Active Directory or Google Workspace. Asset Management: Track and maintain an inventory of all IT assets and equipment; perform routine preventive maintenance. Documentation: Maintain detailed records of all incidents and resolutions in the ticketing system and contribute to the internal IT knowledge base. Escalation: Identify and escalate complex issues to Level 2 or Level 3 support teams while maintaining ownership and providing updates to the user.

Receive and record incoming calls/emails/web request from end users in the service desk system. Work with users to collect information pertaining to incidents/service requests. Log incident records accurately and completely. Perform standard enquiries to the user to diagnose the problem. Analyze incidents to determine category and severity. Resolve incidents as capable and where resolution is not possible assign call to level 2 support group. Track incidents that have been handed to other delivery teams. Utilize solutions submitted into the knowledge database to resolve common issues. Communicate to end users on service interruptions when required. Work together with other support groups to ensure seamless transfer or hand-over of incidents/service requests. Be well-updated with developments in SSC scope of services in IT, HR, Procurement or Finance services. Perform services adherence to Sinarmas IT policies, guidelines, and procedures. Seek opportunities, develop and maintain knowledge. Receptive to performance and developmental feedback. Prepare the Standard Operating Procedures (SOP) required for the effectiveness and quality of the services provided. May be required to work on pre-defined shift plans and / or be on standby for operations support

Support & Collaboration Provide first-level technical support for employees across Head Office (HO), Warehouse (WH), and Work From Home (WFH) environments. Troubleshoot and resolve hardware, software, and network issues in a timely manner. Collaborate with internal teams to support IT-related needs and projects. Manage and monitor IT service requests/ticketing system. Coordinate with vendors, ISPs, and external service providers. Maintain and manage IT assets, including hardware inventory and software licenses. Server & Cloud Administration Maintain and manage cloud infrastructure environments. Maintain on-premise servers and ensure optimal performance. Perform system and server monitoring to ensure reliability and uptime. Network Administration & Security Configure and maintain LAN/WAN infrastructure, including high-availability (HA) internet failover. Maintain VPN (tunneling & split tunneling) and ZTNA implementation. Manage network security policies and access controls. Troubleshoot network-related issues. Manage user access and device security roles.

Act as first-level technical support for log investigation during operational incidents or error reports. Escalate potential bugs or abnormal system behavior to the engineering/development team as needed. Extract and organize data from logs to support operational needs. Monitor and analyze system/application from various sources (e.g., Log, Datadog).