Memberikan jawaban atas pertanyaan pelanggan, memberikan sebuah informasi, menerima, memproses pesanan dan juga menangani segala keluhan. Menerima panggilan telepon dari customer atau menerima panggilan customer, atau vendor untuk menindaklanjuti janji temu dan pengiriman. Menyusun dan memperbaharui catatan perusahaan. Mengelola Inventaris kantor dan bekerja dengan vendor untuk memastikan pasokan bahan bakar kantor secara teratur. Menyiapkan janji temu, dan juga menjadwalkan rapat, mendistribusikan laporan juga mengelola urusan antara kantor dan badan eksternal. Menyusun dan memelihara catatan transaksi bisnis kantor Mengoperasikan peralatan kantor seperti printer, mesin fotocopy, fax, dan instrumen multimedia.

Mencapai target sales yang ditetapkan perusahaan. Membina hubungan baik dan komunikasi yang efektif dengan customer. Melakukan pencarian dan pembukaan toko baru (NOO) untuk penempatan freezer Indofood Ice Cream. Melakukan kunjungan ke customer sesuai jadwal yang telah ditentukan. Bertanggung jawab atas pencapaian target KPI sesuai standar perusahaan. Menjaga serta membangun hubungan baik dengan customer dan calon customer. Memastikan kepuasan pelanggan melalui pelayanan yang optimal.

Providing comprehensive administrative support to the Director, including managing their calendar, scheduling appointments and meetings, and making travel arrangements Conducting research and analysis to assist the Director with various projects and initiatives Coordinating and facilitating events, conferences, and other functions as required Prepare, compile and organize data required by the Director Prepare executive summaries and presentation materials for meetings

Mengelola dan mengarsipkan dokumen penting secara teratur dan efisien. Menjadi titik kontak utama untuk komunikasi internal dan eksternal. Menyiapkan presentasi, laporan, dan dokumen administrasi lainnya. Membantu pengelolaan jadwal dan agenda rapat tim manajemen. Melaksanakan tugas-tugas administrasi lain yang diberikan oleh atasan.

Finding and visiting new customers to meet team targets and maintaining key customers. Maintaining existing customers, mentoring new marketing staff, supporting the Marketing Manager’s vision, supervising handovers between old and new marketing staff, and maintaining the office.

Support external sales team with administrative and operational tasks Process customer orders and coordinate with production, warehouse, and logistics teams Maintain and update customer database and sales records Monitor order status and ensure on-time delivery Track sales data and prepare reports

Providing comprehensive administrative support to the executive team, including scheduling appointments, managing calendars, and coordinating travel arrangements Handling incoming calls, emails, and correspondence, and directing them to the appropriate parties Preparing and proofreading various documents, such as reports, presentations, and meeting minutes Maintaining and organising physical and electronic filing systems, ensuring information is easily accessible Assisting with the coordination of meetings, including setting up, taking minutes, and distributing materials Providing general office support, such as ordering supplies and managing inventory Performing other administrative duties as required to support the smooth operation of the business