Understanding team objectives, cooperating and collaborating with others to achieve them when doing projects, i.e. annual tax returns, monthly and annual tax compliance, tax advisory, tax audit and tax review Conducting accurate research in an organized manner Participating in discussion and creative Recognizing potential road blocks to completing tasks and seeks guidance from supervisors to address issues. Demonstrating and awareness of workloads, offering to help other team members and taking on additional tasks when appropriate.
Define digital engagement strategy aligned with organization priorities Understand deeply of company’s purpose, TAs and IMB’s priorities, business opportunities and external dynamics to shape digital engagement strategies Collaborate with field teams and marketing to gather insights and align digital engagement strategies. Apply ICE 5Rs (Right Customer, Right Content, Right Investment, Right CX Journey, Right Insights) to define customer segmentation, behavior change goals, and journey mapping. Develop strategic partnership and collaboration platform with key stakeholders to accelerate digital transformation Digital engagement execution Explore, develop, implement, and evaluate digital engagement plan that address customer needs. Brainstorm new and creative growth strategies. Work closely with brand teams to ensure content alignment with strategic objectives. Utilize Generative AI tools for scalable content creation and localization. Manage digital channel implementation including SFMC, Veeva, Sprinklr, and Novartis Pro, etc. Measure and report performance of all digital engagement campaigns and assess results. Utilize strong analytical ability to establish impactful KPI and evaluate end-to-end customer experience across multiple channels and customer touch point Feedback collection, evaluation and optimization Collect feedback through Voice of Customer (VoC), field visits, and digital footprint data. Analyze performance using ICE KPI tools and adjust digital engagement plans accordingly. Establish a closed-loop feedback system to ensure continuous improvement and responsiveness to market dynamics.
Mencatat dan memproses transaksi keuangan harian, termasuk tagihan, penerimaan, dan pembayaran Melakukan rekonsiliasi akun bank dan buku besar secara teratur Membantu dalam persiapan laporan keuangan bulanan dan tahunan Memastikan kepatuhan terhadap kebijakan dan prosedur akuntansi perusahaan Memberikan dukungan administrasi keuangan lainnya sebagaimana diperlukan
Menerima dan memeriksa data permintaan pembayaran (AP Invoice, Operasional Wilayah, Operasional Khusus Wilayah, Reimbursement) secara harian agar tertib administrasi dan sesuai dengan peraturan yang berlaku. Melakukan kegiatan transaksi pengeluaran kas/bank, dari mulai merekap data pembayaran, proses kelengkapan (BPUK, Bilyet Cek/Giro, Slip Transfer) pengajuan approve pengeluaran kepada yang berwenang, dan menjalankan transaksi via Bank maupun internet banking. Melakukan pencatatan atas transaksi kas/bank, berdasarkan rekening Koran Bank harian secara akurat dan tepat waktu. Melakukan input data pengeluaran kas/bank ke dalam sistem ERP odoo sesuai dengan ketentuan. Melakukan filing data terkait semua pengeluaran kas/bank dan rekening Koran. Menjaga keamanan dan kerahasiaan Informasi data dan atau dokumen Perusahaan, baik selama bertugas di Divisi Accounting & Treasury maupun setelah bertugas di Divisi atau fungsi lain.
Responsible for accounts receivable (AR) functions Ensure timely AR collection from customers Liaise with customers on overdue accounts and follow up on payment status Conduct periodically AR review Resolve unidentified receipts and timely allocation of customer payment Ensure compliances with company financial standards Well versed in Excel skills (Pivot Table, VLOOKUP) and ORACLE software Ad hoc duties as assigned
Raise awareness of Abbott products among healthcare professionals who play a vital role in improving quality of life in the nutrition field, ensuring long-term growth for Abbott products in the region and maintaining a competitive advantage over competing brands. Build HCP trust and loyalty for Abbott brand products through a diverse customer engagement strategy, thereby developing new business opportunities and ensuring growth in existing business. Develop and maintain the knowledge, customer engagement skills, and business acumen of medical representatives to build a high-performing, ethical sales team. Develop KOL relationships to promote the Abbott brand and influence HCPs at all levels and across all specialties to prioritize Abbott products. Operational Results Increase market share by increasing the importance, demand, and sales of Abbott products across all customer segments (medical, HCP, etc.) within the region/territory. Increase customer engagement across all customer segments across all platforms/channels within the region/territory. Increase patient/customer engagement with Abbott brands and products within the region/territory. Increase the saturation of Abbott KOLs within the region. A highly performing, adaptable, and responsive team of medical representatives. Key Responsibilities and Activities Ensure achievement of individual goals and assist new business within the team in achieving their KPIs through experience sharing. Leverage real-time omnichannel business intelligence to analyze market, category, and channel opportunities within the region/territory, identifying opportunities to increase market share at the customer/account level. Leverage business analytics and customer insights to continuously analyze growth potential within the region and develop an omnichannel engagement strategy to position Abbott as the preferred brand within the region. Integrate omnichannel customer engagement strategies, developing and supporting account programs. Implement marketing programs for target customers and accounts through Medical Representatives, including coaching, execution, and tracking of program impact/success. Provide progressive, real-time training and feedback to Medical Representatives on all aspects of the customer interaction process, and conduct observations. Accelerate the development of digital knowledge and application among medical representatives through mentoring, training, and role modeling. Build and maintain relationships with customers and clients across digital, remote/virtual, and in-person channels to increase awareness and loyalty for Abbott brand products. Work with the Training/SFE department to identify knowledge and skills gaps among medical representatives on the team to optimize team performance and develop individual development plans to enhance overall capabilities within the region/territory. Provide direct and ongoing support to medical representatives in the field through collaborative problem-solving, mentoring, training, feedback, and advancement. Develop and expand a network of key opinion leaders within the region/territory to influence all levels of the customer base (not just HCPs). Collaborate cross-functionally with the Marketing department to collect and interpret customer and market behavior data, and translate omnichannel engagement data into real-world actions.
Manage daily production operations and ensure smooth workflow under the Plant Manager. Plan, implement, and monitor production schedules to achieve output, delivery, and cost targets. Oversee production processes to maintain high standards of quality, safety, and productivity. Drive efficiency improvements by optimizing workflow and applying Lean, Kaizen, and 5S practices. Lead and develop production teams through supervision, coaching, and performance evaluations. Enforce SOPs, quality control measures, and compliance with health, safety, and environmental regulations. Collaborate with Engineering, Quality, Supply Chain, and Customer teams to support business goals. Maintain equipment reliability, lead continuous improvement projects, and report on key production KPIs.
Assist in handling full sets of accounts and preparation of financial reports Support payroll processing, CPF submissions, and statutory filings Maintain accurate records, filing, and documentation for audit and compliance Provide administrative support to the finance department, including coordination of reports and correspondence Assist with cash flow monitoring, claims processing, and other finance operations Undertake ad-hoc duties to support department needs
Ensure all payments are correctly recorded, reconciled, and accounted for in the accounts receivable ledger. Perform and verify refund and chargeback requests. Responsible for monitoring and reporting customer accounts details for non-payments, delays, and irregularities, facilitating payment through reminders and timely communication with clients Timely processing of customer invoices, verifying discrepancies, and resolving billing issues within specific deadlines. Matching and posting payment in the system Support and assist on outstanding receivables. Others Ad-hoc duties as assigned.
Lead the sales efforts for gas turbine products in Taiwan, identifying and pursuing new business opportunities in the industrial and power generation sectors. Develop and maintain strong relationships with key customers, understanding their needs and providing tailored solutions to meet their requirements. Collaborate with internal technical and engineering teams to ensure that customer needs are effectively communicated and addressed in the sales process. Prepare and present proposals, negotiate contracts, and close sales deals to achieve revenue targets. Stay informed about market trends, competitor activities, and industry developments to inform sales strategies and identify new opportunities.