Act as first-level technical support for log investigation during operational incidents or error reports. Escalate potential bugs or abnormal system behavior to the engineering/development team as needed. Extract and organize data from logs to support operational needs. Monitor and analyze system/application from various sources (e.g., Log, Datadog).

Software Development: Gather and draft technical requirements, identify technical user stories and software requirements specifications that serve as the build-to specification for development Design, code, test, and maintain software, systems, and components using appropriate programming languages and technologies. Conduct software integration with external interface development (e.g., API, Webhooks, or communication paths from different platforms, applications, and databases). Implement clean, efficient, and well-documented code following software development best practices and coding standards. Develop and execute unit tests, perform code reviews, and participate in quality assurance activities to ensure software reliability, performance, and scalability. Assisting software design activities, including creating technical specifications, system architecture, and database design to meet project requirements. Create and maintain technical documentation, including system specifications, user manuals, and operational guides. Software Maintenance: Identify and resolve technical issues and bugs in software through debugging, troubleshooting, and root cause analysis. Investigate and resolve software defects and issues, providing timely support to minimize system downtime. Continuously monitor and enhance existing applications to improve performance, functionality, and user experience. Identify and address performance bottlenecks, optimizing code and infrastructure to maximize application speed and efficiency.

1. Mengawasi dan mengkoordinasikan tim staff. 2. Mengembangkan aplikasi berbasis web dan mobile sesuai kebutuhan perusahaan. 3. Melakukan review, testing, dan debugging terhadap aplikasi yang dikembangkan. 4. Memastikan kualitas kode (code quality), keamanan sistem, dan performa aplikasi. 5. Berkoordinasi dengan user/internal department terkait kebutuhan sistem. 6. Membuat perencanaan proyek IT (timeline, resource, dan deliverables). 7. Melakukan maintenance dan troubleshooting sistem yang berjalan. 8. Mengelola database serta integrasi API. 9. Memberikan pelatihan atau arahan teknis kepada tim IT. 10. Membuat dokumentasi teknis dan laporan perkembangan proyek. 11. Memastikan jaringan berjalan lancar. 12. Memastikan SOP dijalankan dengan benar. 13. Melakukan backup data. 14. Support kegiatan IT / departemen lain.

Handle daily purchasing activities and ensure timely procurement Source and compare suppliers for best price, quality, and lead time Process PR/PO and monitor delivery to avoid stock shortages Maintain vendor relationships and monitor performance Coordinate with internal teams (operation, warehouse, finance) Ensure compliance with company purchasing procedures Support store openings and operational needs Maintain supplier database and develop alternative vendors

Penyusunan Strategi Pengadaan a. Menyusun strategi purchasing jangka pendek dan jangka panjang. b. Melakukan analisis kebutuhan dan perencanaan pengadaan c. Mengidentifikasi peluang efisiensi biaya (cost saving) Manajemen Supplier a. Mencari, mengevaluasi, dan mengembangkan supplier. b. Menjalin hubungan strategis dengan vendor. c. Melakukan negosiasi harga, kualitas, dan kontrak Pengendalian Proses Pengadaan a. Mengawasi proses pembelian dari PR hingga PO b. Memastikan proses pengadaan sesuai SOP dan compliance c. Mengontrol lead time dan ketepatan pengiriman Analisis Pasar & Risiko a. Melakukan market analysis terhadap harga dan tren supply b. Mengidentifikasi risiko supply chain (keterlambatan, kenaikan harga, dll) c. Menyusun mitigasi risiko pengadaan Pengelolaan Kontrak & Administrasi a. Menyusun dan mengelola kontrak kerja sama dengan supplier b. Memastikan kelengkapan dokumen pengadaan c. Mengontrol masa berlaku kontrak

Negotiate prices with direct purchases (according to DO). Create PO / SPK for purchases either from negotiations or routine contracts. Maintain suppliers well so that the company gets reliable and quality suppliers.

Membuat Purchase Order (PO) kepada supplier Melakukan survei, seleksi, dan evaluasi vendor Mengontrol stok dan memastikan barang diterima tepat waktu Melakukan negosiasi harga dan persyaratan pembayaran Membuat laporan pembelian secara rutin

Mencari dan membeli spare part kapal (engine, deck, electrical, safety equipment, dll) Handle purchase request (PR) dari kapal / teknisi / superintendent Membandingkan quotation dari supplier (harga, kualitas, lead time) Negosiasi harga & terms dengan vendor Membuat PO (Purchase Order) dan follow up sampai barang datang Memastikan barang sesuai spesifikasi kapal & class requirement Mengurus pengiriman ke kapal (pelabuhan, onboard delivery, docking) Koordinasi dengan divisi logistik, gudang, teknisi kapal, dan finance Maintain database supplier & harga