Memberikan layanan pelanggan yang unggul dengan memberikan saran dan rekomendasi produk yang sesuai dengan kebutuhan pelanggan. Mencapai target penjualan dan mencari pelanggan baru. Menyusun penawaran harga & negosiasi dan mempertahankan Hubungan dengan Pelanggan Memberikan informasi tentang produk( Demo unit), penawaran, dan promosi terbaru kepada pelanggan. Mengumpulkan umpan balik pelanggan dan menganalisa informasi pasar untuk membantu meningkatkan penjualan Melakukan canvassing dan kunjungan pelanggan untuk memperkenalkan produk.

Meningkatkan omset & produktivitas (distribusi) product Kanzler. Rutin visit semua Registered outlet Harian dan menambah NOO. Report Daily Sales Performance. Menawarkan semua item Kanzler dan Merapikan Display. Mengajukan support branding/program promosi ke supervisor.

Melaksanakan penjualan dan memasang layar toko di retail sehingga dapat mencapai target penjualan, availability, merchandising dan menjaga kelayakan mutu dan visibilitas produk. Membuat dan memperbaharui rute dan mapping kunjungan untuk diajukan ke atasan langsung. Melaksanakan dan memastikan kualitas kunjungan sesuai dengan rute yang ditetapkan berdasarkan strategy coverage area sehingga dapat mencapai target penjualan dan menjaga customer satisfaction. Mengumpulkan informasi pasar sehingga dapat mengidentifikasi peluang untuk memberikan usulan peningkatan penjualan dan promosi.

Mencari customer baru sesuai database yang dimiliki, dan menjaga hubungan dengan customer/toko yang sudah ada. Membuat laporan penjualan perbulan. Melapor/bertanggungjawab langsung kepada user terkait.

Bertanggung jawab untuk membina hubungan baik dengan pelanggan (outlet dan principal) dalam melaksanakan kegiatan penjualan dan spreading produk bisnis consumer goods sesuai dengan SOP dan aturan yang berlaku serta menyusun laporan dengan tepat waktu. Koordinasi dengan pihak terkait.

Drive B2B and B2C sales to meet and exceed annual revenue targets. Build and maintain a strong pipeline of new corporate and private clients across the UAE. Manage the full sales cycle, including client outreach, proposal development, negotiation, and closing. Develop long-term relationships with key clients to encourage repeat business and loyalty. Collaborate closely with kitchen and operations teams to ensure flawless execution of catering events. Represent the company at industry events and networking opportunities to enhance brand visibility. Monitor profitability, manage budgets, and ensure revenue growth targets are achieved.

Maintain good business relationship and provide good quality service to existing accounts only Follow up sales orders & shipments for existing accounts Provide weekly sales report for review & analyze the sales and sell-thru data to provide an optimal stock assortment & replenishment plan for Key accounts Liaise with external and internal parties to ensure smooth and effective sales process Execute retail initiatives and conduct frequent store visit driving Visual Merchandising standard, sell through activities ensuring continuous improvement of brand presence and performance

Politely greet, screen calls and route to appropriate personnel if needed Engage with questions to determine issues and create tickets for all incoming tech support requests Compile weekly ticket reminders to technical teams – weekly on Mondays (PST) Make outgoing calls to ISP Telecom Vendors to open trouble tickets, investigate outages, schedule maintenance, new orders and repairs. Engage vendors as client liaison when required for further assistance opening vendor tickets and resolve issues Make outgoing calls to schedule client remote sessions, service follow-ups, and to provide status updates on ticketing scheduling/resolution Manage support inbox: create tickets, follow up, forward billing-related items to billing department, monitor alerts for systems and networking (both internal and external) Manage ticketing queue: review tickets that are 1-10 days old daily, requesting regular updates from tech staff, offer assistance to technicians to demonstrate your interest in learning and supporting the team Support to tech team: review messages, provide team with incidents and vendor updates that affect the organization at the Monday team meeting 10AM PST Review company websites daily and confirm functionality and performance Review support and logging emails, create tickets, and assign as needed Troubleshoot Windows and MAC devices Troubleshoot printers/scanners/copiers/VoIP phones Routine maintenance and configuring new computers/telephones/printers Technology infrastructure support with direction for systems, network technology, and applications Comply with the Global IT Security Policy as it pertains to hardware, software, security/data safety, and compliance. Collaborate with vendors for equipment maintenance. Maintain confidentiality of sensitive information Use the IT Support Request system to document, prioritize, and track requests. Review Zabbix logs daily at 8am PST and 2pm PST Review Ironscales logs daily Weekly Tech Time Report – Submit Fridays (PST) All other duties as required

• Install and configure computer hardware operating systems and applications • Monitor and maintain computer systems and networks • Provide helpdesk support or desk side support to employees • Troubleshoot system and network problems to diagnose and solve hardware/software faults • Coordinate with external vendors to replace computer parts as and when required • Follow diagrams and written instructions to repair a fault or set up a system • Support the roll-out of new applications • Set up new users’ accounts and profiles which include dealing with password issues • Respond within agreed time limits to attend to queries from employees • Work continuously on a task until completion • Prioritize and manage many open cases at one time • Assist in evaluation of notebooks/PCs/tablets/PDAs and etc • Coordinate the layout of network and telephone cables

- Manage the end-to-end recruitment process, including job posting, talent sourcing, screening, interview arrangements, and offer coordination. - Work closely with department managers to understand manpower requirements and develop job descriptions and specifications. - Source potential candidates through online platforms such as LinkedIn, JobStreet, Indeed, and other social media channels. - Maintain and update the recruitment database, reports, and candidate talent pool regularly. - Prepare offer letters for selected candidates and assist with onboarding formalities. - Participate in recruitment-related projects such as career fairs and salary market surveys. - Maintain, update, and review HR documents to ensure accurate and complete records.