Identify and secure new distribution partners and business opportunities in Hong Kong's 3C electronics market Build and maintain strong relationships with local distributors, vendors, and key stakeholders Develop and expand sales channels for own-brand 3C products including power banks, travel adaptors, extension sockets, desktop sockets, charging cables, location trackers, and wall chargers Conduct market research and analysis to identify emerging trends and opportunities in the 3C electronics sector Negotiate pricing, contracts, and distribution agreements with distributors Present our own-brand product offerings and value propositions to potential and existing distributors, highlighting manufacturing quality and competitive advantages Collaborate with internal teams to ensure smooth order fulfillment and customer satisfaction Monitor distributor performance and provide support to maximize sales potential Track and report on business development activities, sales metrics, and market insights Attend industry events, trade shows, and networking opportunities to enhance company presence Develop strategic sales plans and business growth strategies for the Hong Kong market Support marketing initiatives and product promotions to distributors for our own-brand products Maintain competitive knowledge of 3C electronics products and market dynamics Provide regular updates to senior management on business development progress

Provide day-to-day support for live applications and systems, ensuring operational stability and service continuity Manage incidents from identification through resolution, including root cause analysis and tracking Track and follow up on system defects, coordinating with internal teams and external vendors to ensure timely fixes Ensure adherence to incident management best practices and contribute to maintaining high service quality Identify recurring issues and recommend improvements or preventive measures to enhance system reliability

Handle Level 1.5 technical support requests efficiently according to service deliverables. Provide remote assistance (calls, emails, chat) to users in local and overseas markets, especially the Chinese-speaking region, to resolve issues that users are facing with their computer system. Troubleshoot common hardware, software, and connectivity issues by guiding users with clear instructions and within required timescales. Accurately log and document all support activities in the system and in the prescribed format. Support setup or configuration issues through remote guidance or in-person communication. Ensure SLA targets and performance metrics are consistently met. Contribute technical solutions and updates to the knowledge base. Any ad hoc duties assign by the Company from time to time.

Memimpin pengelolaan operasional jaringan dan infrastruktur TI perusahaan Mengelola keamanan jaringan, sistem, dan mitigasi risiko siber Memastikan ketersediaan, performa, dan kualitas layanan infrastruktur TI Mengawasi strategi backup, disaster recovery, dan business continuity Mendorong pengembangan dan optimalisasi infrastruktur teknologi perusahaan

Menyusun rencana kunjungan dan membuat laporan hasil kunjungan customer. Mencari customer baru dan mengembangkan customer yang sudah ada. Membangun hubungan baik dengan customer untuk mencapai kepuasan pelanggan. Memonitor pembayaran dan piutang customer. Mendaftarkan customer baru dan berkoordinasi dengan tim CSO untuk administrasi. Memasarkan produk dan memberikan informasi kepada customer. Mencapai target penjualan yang telah ditetapkan. Memonitor dan follow-up pengiriman barang dan sample.

Mengikuti instruksi yang diberikan oleh BM/BMA sesuai dengan Aturan dan SOP yang berlaku Menjaga Kebersihan kendaraan Menjaga Surat-surat kendaraan tetap aktif

Mengelola seluruh aspek perpajakan perusahaan, tutup buku , penyusuna dan penyampaian laporan pajak Mengawasi dan mengkoordinasikan proses penghitungan, pembayaran, dan pelaporan kewajiban pajak perusahaan. Memastikan kepatuhan pajak perusahaan dengan peraturan perpajakan yang berlaku, serta mengidentifikasi dan mengelola risiko perpajakan. Menjaga hubungan baik dengan otoritas pajak dan memberikan presentasi serta klarifikasi terkait masalah perpajakan jika diperlukan.

Mengelola administrasi SDM Mengelola urusan kepegawaian Menyusun laporan Payroll Recruitment karyawan Menangani hubungan industrial dan ketenagakerjaan Bertanggung jawab dalam absensi dan memonitor kinerja karyawan Menegakkan aturan perusahaan dan menegur karyawan yang melanggar Bertanggung jawab dalam rumah tangga perusahaan Mengurus perizinan, memahami undang-undang ketenagakerjaan, mengurus BPJS kesehatan maupun ketenagakerjaan.